Overall Ratings & Reviews The Ritz-Carlton, New Orleans

The location is great. The housekeeping needs a lot of training (entering room without knocking, communication with a guest is non existent, toilet had "dirt" behind the bowl...) the check out expereince was bad (waited for more than 15 min, was not asked if we enjoyed our stay or if have any complaints). On the other hand, check in experience was great. This is the worst Ritz Carlton we stayed at because of the service we received. Definitly felt the lack of training, and we won't be staying here again.

I loved the environment and the breakfast was amazing. The room was perfect and so comfortable.

Great staff. Great location and service. I want to live there!

Beautiful hotel, great bar/jazz Room didn’t have a good view..looked into other rooms & courtyard below. Indoor pool was unimpressive

Housekeeping staff related issues

NA

Beautiful establishment great location great food

It was just so amazing!!!!!

We loved the property. There is no pool, so do not pack bathing suits.

It was absolutely lovely! Great staff, service and amenities!

Great service, convenient location, beautiful property. Highly recommended!

Staff is so nice at this hotel lovey.

It was beautifully maintained and the staff was friendly, and knowledgable

Perfect location- close enough to the action and far enough to still get some sleep at night. The hotel is beautifully and features stunning french architectural that elevates the luxury. Will definitely stay here again.

I've stayed in many hotels here in New Orleans and my stay here at the Ritz was by far yhe best outside of the Roosevelt. Everything was to perfection, and the staff was exceptional!

Excellent stay will stay again and refer

The hotel was elegant and beautiful. The room was stunning. The staff was amazing, attentive, helpul, courteous, and professional.

Such a beautiful hotel! Great rooms and great service!

Update needed

Staff was not as attentive as expected