The room was very nice. However the doors are not soft close so it was very loud at times & echoing. It would have been nice to have coffee & tea available in the room The staff were neutral - not very friendly

Great location near to bus stops, metro and tram. Staff were helpful and friendly. Room had great view of theatre and river and was very clean with good facilities.

El personal muy amable ,la limpieza y el desayuno muy completo...

Great location and the hotel is very clean

Yes, very nice.

Staff very helpful. Room very spacious. Overa very good!

Nice hotel, nice rooms, pleasant service from employees, nice breakfast, excellent location. No complaints!

Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.

Fantastic location. Excellent service. High quality for low cost.

What a great experience, this hotel is perfectly located on the old town neighbourhood , walking distance to the metro station, bus stops, restaurants and shopping areas. The view from the room was really nice, the staff was friendly and willing to provide any information required. The breakfast was good, with good variety; clean and comfortable rooms. We loved our time in this hotel.

Very Good!

Excellent breakfast! Room was okay.

Reception staff were all very friendly and very helpful about local attractions, transport and parking. Hotel was very clean and the room was very comfortable.

Clean rooms, very nice staff.

Quiet and comfortable with helpful staff.

Great breakfast, excellent location and very helpful staff. Only downside was lack of natural light in bedroom.

Location is central to Bilbao. Very convenient, nice respite.

I think the hotel had recently had a refurb and it was good, the staff were very good and the breakfast was excellent. The hotel is right on the edge of the old city so there were many pintxo bars and excellent restaurants and just across the river there was all the shopping anyone could want. I would definitely recommend it.

Bed springs were not good! Right on a main plaza so noisy on the weekend. Good location none the less.

Close to all you have to do or see in Bilbao.