Overall Ratings & Reviews Hotel Arhuaco

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The beds were like cement. I have back problems from military service. I am requesting a refund. We stayed one night and had to find another hotel.

Deberían tener más variedad en los desayunos y también ser claros a la hora de pagar esos cargos escondidos, realize el pago total cuando reserve y cuando llegue al hotel me cobraron un fee del cual jamás se habló en la reserva.

good location

You can get everything restaurants; and the beach are close

Close to the beach and other activities in vacation

Excellent

Everything good

...

Amazing!!!

the room provided was not ready to be used safety due plumbing issues shower/toilets would not drain or flush properly. Time for check in and check out are not congruent as per listed in this site. Says check in 3pm but they would not assign the rooms as expected as first come first serve just at their own discretion making wait longer than 3. There’s a lack of consistency between the services listed and services provided as cleaning rooms, and checking out process for example checkin out listed at 1pm but they would enter your room at 12 pm .. which it’s rude.. if there’s this kind of inconsistencies should be mentioned at check in.. was not provided any information whatsoever. Also there’s no phones to reach the receptionist.. if any issues you will need to call them using your day which it’s a huge hassle when you are coming from out of Colombia.. I don’t recommend this place

Staff is friendly but some aspects was not good at all. Breakfast is a little bit unorganized Rooms has not refrigerator Common areas has not AC

Excelente servicio y cuartos muy espaciosos, limpios

Room in pretty good conditions, A/C, bathroom, cleanliness. WiFi signal is weak in the room. Breakfast is pretty basic, they could do better with the amount they charge. Pool needs a little bit of maintenance. One block from the Rodadero beach, right by the local market. Not noise at nights.

This hotel is very average. You're paying for the proximity to the beach. The room was ok. The main problem I had was the wifi connectivity. It was spotty at best. It would intermittently go out. The front desk always said they were working on it, but it never improved. Even when there was a connection, it was very slow. Unable to stream any sort of videos. They also advertised self-service but that is not true. They only offer dry cleaning service and it is very expensive. I took my clothes to a local lavanderia and it was half the cost.

Santa Marta is a great place to visit. I like the Hotel Arhuaco because it is very close to the Rodadero Beach, has a nice private pool, good shower and cleaning facilities, nice workers, decent restaraunt that is not too expensive. Being able to walk a single block to the beach area and tour providers cuts down on costs for more transportation to the Rodadero center area. It is better to stay there.

First day my toilet clogged. They fixed it right away but the water was too slow. No kleenex, no small towel. Towels too rough. They d not leave shampoo daily. Breakfast was very good. Personnel very good. I could here the music from hotel and from the st. And I could hear the rooms next to mine. Could not sleep.

great location to stay.The rooms were nice and clean.

Nice hotel everything excellent

The hotel is decent. Comes with swimming pool and breakfast included. Took great care of a few room requests we had. The location is great just within walking distance from the beach, bars, and restaurants.