The television had no remote. The remote given did not work, even with new batteries. The overall aesthetic of the room would have been better if the sheets and the bathroom were actually clean. The check in process was fast and easy. The toilet had a ring of filth, there was leftover used soap marks, ants, and someone else's hair all over the floor towel. There are burn marks and foot marks all over the wall in the bathroom. They did a beautiful job with the upgrades, but they need a useful housekeeper!