TownePlace Suites by Marriott Metairie New Orleans

Explore TownePlace Suites by Marriott Metairie New Orleans
8.2
Very Good
From 1,001 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Traveller Reviews TownePlace Suites by Marriott Metairie New Orleans

Number of reviews per page
20
40
Top reviews
Audrey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Love the 2 bedrooms, we have stayed here 3 times for cheer comps
SCARLETT
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The sofa “bed” is not at all a bed. It’s a sofa that fold in half with no type of mattress, mattress topper or cushion. I had to go to Walmart to buy a topper so my daughter and her friend could sleep on it. When I asked the front desk they were very helped but said there is nothing they could do and unfortunately that’s just how they are. When I inquired about pillows for the sofa bed she stated I should’ve had some in my closet (we did not) and after looking for a while she came back with one pillow (for two girls). I try to not leave negative reviews but I do want to warn others if they plan to use the sofa bed as an actual bed think again.
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Troy
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was not as advertised on Expedia. This property has no kings as advertised. Go to the hotel to check in, was told the room I requested was not available so an equivalent room was assigned. Got to the room, there was a queen and a sofa bed no privacy for the bed. Questioned the desk and i was shown they only have queen bedrooms. We were disappointed not having a king bed. We made do, only needed the room for sleeping.
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Evon
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great Experience
Veronica
icon-Business Family
Business Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sunday night my daughter notice the carpet was wet. So i went to front desk to inform them of this. And went back the following morning to inform them again. Nothing was don about it until later that day. The general manager move us. It took all day long for something to be done about it . All we got for the inconvenience was 10,000 points.
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Teri
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Jamie N
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was comfortable and staff was friendly
Dechanna
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quiet
Reed
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very out dated but clean. Sofa bed was more like a cushion than a mattress. With that being said, the staff was friendly and helpful and the location is very convenient for our needs
Angela
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable room, very clean and friendly staff
Norma
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff have been wonderful. Breakfast is great, room is super clean and very comfortable.
carolyn
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very comfortable and very clean. The staff was great
Alvin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hospitality was great!
Leonard
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room wasn’t clean and it had a bad smell
Kris
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean rooms, comfortable beds with extra pillows. Silverware, glass ware, pots and pans
Zemerie
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Like it has kitchen,nice place
Kimely
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Upgrades needed!
David
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great, friendly staff
Bosede
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely! Clean room, courteous staff
Terry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This place was ok, it's really tired looking. Could use some love for sure.
Number of reviews per page
20
40