Great stay, no ironing board or iron as standard in the room which was a negative. Iron and board very poor quality when requested. Otherwise, a great all inclusive option in a fantastic location

Superb hotel. I’d look nowhere else if coming to Tenerife. Never disappoints. Lovely staff. Well sited. Good food.

Recently refurbed, lovely hotel, it’s in a great position, just 2 negatives 1. Breakfast is chaos 2. Although plenty of sunbeds by pool, it is very crowded. The new bar on the terrace is excellent - we were upgraded to a fantastic room - Thank you

Was all good

Good hotel

Very good

The room was nice, however I left my expensive trainers and hair tool. I once realised after 5pm. I immediately called the hotel and they didn’t bother to check for me or check cctv it was £500 value. I know the housekeeping kept it. Also it’s not 5 start, it’s 4 star. Pictures look better than in person.

Lovely stylish and clean hotel, gorgeous breakfast. The reception staff at day were friendly, the night ones not very helpful. It's in a great location.

Clean room, staff and amenities were excellent

Great

Staff aggressively shouting in restaurant at staff and guests. Very intimidating. The hotel ran out of certain drinks and food for all inclusive guests.

Great

Hotel is noisy at night

Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome. His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit.

Good

yes it was

Not stayed here for 10 year

Felt like the room was not prepared for arrival. Also places in an accessibility room. As a non-disabled person, I found it extremely uncomfortable. Room was advertised as mountain view, but there was not an inch of the mountain in-sight. Breakfast seems extremely disorganised. Although the surrounding area is nice. And welcome staff were pleasant. This place does not seem like a 5-star hotel. Do not recommend

staff were good and the hotel itself was very nice The big problem was the food. It was cold repetitive and poor quality definitely not 5 star.

Great hard working team members to ensure a positive experience