I was on the third floor. My room was very comfortable and clean. I liked the slightly firmer mattress, as that is what I need. My only minor complaint is that at 1am, I heard loud footsteps, bumping and loud voices which appeared to be coming from above me, which lasted for about 30 minutes. I realize there is not much to be done about that, but was a bit surprised at how much the sound was heard. Don't usually experience that in hotels.