Overall Ratings & Reviews The Metropole Hotel

Poor customer service

Parking was hard to find as well as the lobby ! The building is undergoing renovations and the lobby is on the first floor - little awkward signage …but clean and comfortable

This was a really fun location and we had a great experience. The hotel was clean and all of the amenities were excellent. The breakfast was also delicious. Thank you so much.

Beautiful old hotel with high ceilings, friendly staff and great food! Getting there and parking were problematic; no parking on-site, but they have an arrangement with a garage five doors down.only problem is there was no indication of this, and the hotel address in GPS had us circling the block and trying to drive down non-existant roads on their website map! An indication of the parking garage address would have saved us over an hour of driving around, calling, and getting confusing information.

The hotel is in a perfect location of buses, the train station, shopping and restaurants. The breakfasts were wonderful and the staff very accommodating. We just loved Lorraine. She is a delight and treated us as family.

Expedia

Undergoing a major remodel so it is not for the handicapped . Stairs just to get the elevator. Remodel should be done by June. Otherwise excellent. Lovely staff, convenient to main shopping area and the train Station

Way over priced in my view considering it’s a tired old hotel in need of a lot of serious updating including the furniture in my opinion. The main front entrance to the hotel is boarded up. They first tried to give us a room that was like a cave! Opened the door to the room to just about total blackness. The view from the room window once we opened it to at least try and get some air (the glass was frosted) was a gross cement wall a few feet across from the window. And water was running down outside the window from somewhere above, and it was loud. Frightening! I’d have left if they hadn’t changed my room. Though they acted like they were doing me a favor switching the room. (Look on the web site and see if there are any rooms showing a blank gross wall just a few feet across from the window. The ad I saw when we booked the room sure didn’t show that. Shame on them.) Breakfast staff was nice once they finally brought us coffee. We would have had coffee in the room, but we were disappointed to find that the pods were only decaf and hot chocolate?

Awkward for parking and drop off. Large stairs to carry luggage and limited room size. Needs some tlc. Reception on 2 floor. No place to drop luggage at front so had to use parking garage and drag luggage up staurs and down the street. For all their inconvenience breakfast should have been included.

Stayed here rolling a business conference and the noise on the street was crazy. Constant noise and I am not a light sleeper at all. The fan in the toilet would wake me up. The hotel is going unglued renovation and the banging starts at 8am on the nose. Nespresso advertised but 4 decaf pods provided. Poor.

This is an old hotel, the toilet was not properly working, no A/C. It is well located, no parking on site but there is a parking nearby.

Enjoyed the ambiance of this landmark! It was relaxing, clean and nostalgic!! Would definitely go back there and also recommend it to friends visiting Ireland!(Cork City!)

This is a standard hotel - no comfort and not sure why a 4 star. 1 pillow each, teabags within paper that looked like they were shuffled around the rooms for a year and towels that have been hardened with over use and washing. This is a 3 star and there are better hotels in the city for the same price and some cases a lower price

Started well but.... Dated interior, unhelpful, poor service, average food and untrustworthy

Beautiful hotel. Our room was very nice. Easy walking to shopping and restaurants.

Easy access to buses, ahopping, great places to eat. Bar and lounge was great, food was excellent. Spicy margarita was terrible, but everything else was good. Rooms were very nice! Bed was super comfortable.

The Metropole is showing its age. Carpets throughout are stained. Water pressure on bathroom sink and toilet was awful Bathroom was extremely tight Stayed end of September and hotel overall was very warm Definitely not worth the money Location was the positive. Great area to be in

Well done

Wonderful staff and very clean hotel. Definitely will be back!

It is ageless!