Overall Ratings & Reviews Four Seasons Hotel Cairo at First Residence

A very pleasant experience.

Beautiful hotel with the best service ever,will definitely stay here when I return.

GOOD

The staff were all exceptionally welcoming and kind. The room was beautiful and the bed very comfortable. Dinner at Zoe was delicious.

Went for the first time to Cairo, had our doubts but soooo worth the visit. If you get the chance to upgrade the room to suite do it. We stayed at a suite with garden, zoo and pyramid views breathtaking. The service is exceptional, the room service meals amazing. Well worth the price. Would stay there a million times more. We were sooo sad to leave. They made our stay unforgettable.

Great place and helpful staff

Property is old and need a face lift, rooms outdated

Best hotel to stay.

Not value for money at all. Really old and poorly preserved.

best personal . In our experience, this hotel was like a gem amidst the pollution. Excellent and attentive staff. They surprised one of our companions by sending him a birthday cake. Thanks to the hotel management.

very good service and particularly salma who helped us when my daughter left her phone in the taxi

Not worthy of the four seasons name. Old and dated.

Fantastic experience! We were very pleased with the entire staff and the service was excellent. I would recommend this place in a heartbeat. We had the most memorable stay! Thank you so much everyone; we will visit again.

Excellent breakfast, supply water. Free shuttle to nearby restaurant. Excellent restaurants on the property as well. Great security. View of the property and the Nile is amazing!

Traffic loud from outside room. Bathroom door handle problem. They fixed it immediately. Staff very nice!

We had a wonderful stay at this hotel. We stayed in the Diplomatic Suite. Upon arrival gues services had left a cake for our anniversay in our room. Our sons were well looked after by the staff. They enjoyed the pool, playing billiards in the Char Bar a d spotting the different animals in the zoo from our balcony. Food is sublime in all the restaurants and the First Nile boat is an added bonus. We didn't mind catching a taxi into places like Zamalek as it was only 15 mins away (just across the bridge) and cost approx £2. Thank you to all the wonderful staff who made the stay extra special. No expense is spared and anything at all you need, the staff will discreetly arrange it. I don't make a habit out of revisiting hotels, but if I am in Cairo again, this hotel is where I will be.

A regal experience. We can wait to come back.

The Hotel was great and I felt safe! The staff was kind and helpful. Recommend it

What an exceptional hotel - lived up to the Four Seasons status and the food at Zoe and Lebanese restaurant were both delicious and beautifully presented. The staff were 10/10, you every need was attended to and we were served with such professionalism. Breakfast was expensive and we would have rather an a la carte as opposed to buffet.

The Concierge Service is a total disaster. Unable to solve any problem o requerimient. Bad actitud in general.