Staff excellent at their work and manner. Nothing too much trouble when a request was made for anything, whether it be for drinks, food and assistance.

Excellent location and good value for money. Staff very helpful. Police presence can be intrusive but at the same time makes you feel safe.

Clean rooms and the staff are very friendly

GOOD BREAKFAST, BUTVERY BUSY IN THE MORNING,

The room was clean. It was in fact a disabled person's room ie wet room with large sliding door but it was very comfortable.

Returned here this year at the end of the holiday because the hotel us so clean, the staff are so attentive and the breakfast is great

room very clean,staff very pleasant and good food

Very comfortable room, good shower, secure parking

The staff lovely & friendly / helpful Food nice , had a pitza & chips good price large portion Room clean Bed comfortable good night sleep before onward journey What was a pity there was no soap in bathroom Shaving mirror Broken & glass on side next to it so room hadn’t been checked after cleaning Tv settings - was not set up to watch - ( my hubby’s field is his job ) so was able to resolve . Once brought to staffs attention , soap given , noted that we had not broken shaving mirror , as was that way when entering the room & reported to front desk .

Great hotel located close to euro tunnel and over the road from Lidl and shopping centre and restaurants . Short walk down road to designer outlets . Nice comfortable hotel friendly staff and good value for money . Stay here on way to and way back from Spain in car

Very secure parking

Brilliant service - great place for easy access to Le Shuttle

Great value for money hotel - we were in the 3 star - perfect for an early Le Shuttle train home. Second time staying here and just as goid as before

Perfect for quick stopover for le shuttle

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Arrived late, the hotel was easy to find. We were worried reading other reviews before hand as there's different hotels in one but it was very clearly marked with a 3 on. Check in was easy, member of staff was nice and pleasant. Room was clean and big enough for one night's stay. Would recommend.

Really friendly staff, 24 hr check in.

Friendly clean helpful brilliant food room is excellent bed is fit for a king stop here everytime I travel to Europe

The breakfast was ok we were allowed for late check-out. 😀 Wonderful

I have stayed in this Hotel many times now, with my wife, my children and alone - it is the first place past the tunnel and does not look appealing from the outside. In fact it looks like something from the 1970s - but do not let that put you off - The staff, the flexibility make up for the look. The staff are what makes it- want a drink at 1am, no problem, want a pizza for the kids, no problem - want to practice some French- they will speak French even though their English is probably better than your own- -- and the French CRS Police use is it for their meetings and training sessions - it is probably the safest place in Europe- these guys are smart, polite and always around doing whatever it is they do - and I have never felt as safe in a hotel. These guys are fit, armed and look like they mean business. And they are always in this hotel. They do not interact, other than a friendly hello, but you feel very safe. I love this hotel - it may not look pretty, but the staff are excellent and the food, while not fancy is very good value for money. - I have paid a lot more in the UK and France and got a lot less, _ I will stay here again,