Overall Ratings & Reviews The Westin Palo Alto

Overall pretty good.

I like the hotel, it is expensive

Great Facilities

The Westin was lovely. Perfect location and the staff were very friendly and helpful.

Excellent service

Nice

All and all its a good hotel. However, beds are not comfortable. They still have that old school spring mattresses.

It's a great hotel but very pricey.

Enjoy our stay

I like the bedding in the room.

The room was well-appointed, and staff was courtesy and friendly.

Great location

Good location, clean hotel, great service

Excellent rooms, attentive staff and fabulous location.

No cleaning on December 25. We had no towels

Your front desk staff was wonderful. They were so nice and helpful. Super easy check in and check out. We also liked the late check out. Very comfortable. Everything was great.

My husband and I had a great stay. It’s walkable to the train, has convenient parking on the property and walkable to downtown PA. Very clean and beds are comfortable. I actually want to go and buy the Westin mattress now.

Staff at hotel were great.

This hotel far exceeded my expectations in every way! Clean and beautiful, with extremely comfortable beds and linens and a great shower, too. The staff was friendly and helpful and even comped our parking, which was an unexpected surprise. Honestly, everything was perfect!

Garage elevator broken no coffe for guests in morning