Restaurant, bar and spa facilities were great. Some area of the hotel - corridors etc need painting and look a little shabby. Staff were friendly and attentive and food was very nice.

Clean & tidy room. Incredibly kind and courteous staff. Amazing amenities such as the pool, sauna, hottub & spaces available for conferences. Fantastic food at The Watermark.

quick check in

The hotel was generally ok for the price. Wasn't impressed having to stand at the desk for 10 mins trying to check in unable to find anyone working there. The breakfast was ok but not worth £18. Room was basic but had what you needed for a short stay.

Room was clean, maybe a bit dated. Difficult to navigate layout of the whole hotel, lots of doors and corridors to walk through

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The staff in the restaurant were excellent

Very welcoming staff. Lovely room. Excellent dinner and breakfast.

The staff are very nice. Room was clean comfortable and spacious. Room serviced well but no complementary biscuits which was unusual. It was a warm room and had good hot water pressure basic channel selection on the TV. Breakfast had a nice selection and I really liked that they cooked eggs fresh when asked for. We ate in the dining room on two evenings and enjoyed both our meals.

Very accessible to the race course - clean and spacious room

Good pool steam sauna nice quiet location lovely staff

Clean and big room, very nice and warm, exelent staff. Definetly will stay again.

Welcoming staff, nice rooms, comfy beds, clean

Really nice hotel, staff are helpful and friendly. The breakfast buffet was nice. There was parking available. The only issue was that the bathroom was not as shown in picture, maybe needs renovation. Everything else was great.

Terrible WiFi impossible to maintain a connection on my devices Holes in towels Bedroom itself good No possibilitiy to check in even though hotel empty and it was 2.15 Leisure club good

The spa centre was excellent. We enjoyed a few hours by the beautifull heated pool and jacuzzi. The room were spacious and nicely decorated with nice balcony and views. The breakfast was impeccable. Highly recommended!!

Very comfy mattress

Nice hotel, relax stay

Nice room friendly staff in resuraunt.

No one on reception place was empty has to shout to see if anyone there Lady came to reception and gave us our key. Lift was out of order had to walk up 4 flights of stairs I have mobility issues. Room very dated but very spacious. No biscuits very limited toiletries went to ask for more milk and towels had to shout again for staff asked for milk and extra towel as only one in bathroom and lady very pleasant. Food expensive so went to local pub no room service as far as I could see in book in bedroom. Got woke up at 6.30 am by fire alarm had to vacate building to be told at the bottom of stairs everything is fine. Went to breakfast at 8 to be told no buffet breakfast will be served as they only had a handful of guests which surprised me as it was Octoberfest at Newbury races that day. Breakfast was ok was just disappointed with the whole stay really. The staff are friendly but for a 4 star hotel you would expect to be dressed in smart clothes . We stayed in Bicester Golf and Spa hotel day before that was pushing a 4 star but was very nice. I would say the Regency was more a travelodge standard maybe and was very expensive the Bicester Hotel was about £30 cheaper and we had a large ground floor room and Spa really nice. The view from the room was very limited. I’m not sure why they put every resident on the 2nd floor with no lift when the whole hotel was empty.