The A/C in the room didn't work, the room was unbearably hot. The shower was not much more than a trickle. I expected much better for the price. The breakfast buffet was okay, but nothing great, the hot food was luke-warm at best.

The staff weren't the most pleasant, the rooms were fairly basic with poor showers, the spa opening hours (5–10pm) are ridiculous, and the fact that you have to pre-book a slot yet aren't greeted by any staff at the spa itself was rather strange. Definitely a case of style over substance, although the location is ideal.

Mattress very hard

Very nice boutique hotel in a nice location. Rooms were clean and the breakfast was good. 20min walk to the river and most restaurants. Overall it was a good value for our family and we stayed 3 nights.

I had my flight cancelled early in the morning and rescheduled for the following day. The staff at the front desk were super helpful and were able to find me a room for an additional night. They made an otherwise bad situation a little better. 10/10!!

We mainly picked this location due to the spa facilities. The jacuzzi was out of service. And the sauna was small but not crowded at all. Its a nice location and overall a decent hotel.

Great location with friendly staff

Situated in an ideal location, with exceptional facilities, an excellent spa, sophisticated and stylish decor, immaculate rooms and helpful staff

The room service when asked at the reception for towers was inconsiderate

Lovely hotel, great location

Staff were friendly.

Very safe location, easy to find and not to far from AirPort Express bus, will most likely use this hotel again in the future

Well located for access on foot or by public transport to most attractions. Breakfast is not that great but was already included in our room price. Persistent noise from bathroom fan meant had to always use ear plugs.

The Gallery and the Breakfast room were impressive. The lether next to the pool was broken and we were not allowed to use the pool. We were satisfied with the room and the staff was awesome.

We liked the fact that the spa and fitness facilities were included in the price of the room. The breakfast was excellent, good choice on the menu. The location was fantastic, we where able to walk to the major tourist sites.

Nice location, easy access and clean room/building. Breakfast can be chaotic, lack of space and staff not so well organized.

Great hotel! Wonderful breakfast and about a 20 min walk to most places! Not bad at all! Staff was great help with bags!

Very central and easy to find . Staff were excellent and very helpful . Only downside was the terrace fencing - needed repairing .

Hotel is good, recycling not available which is an improvement that can easily be done. Towels need replacing as they are hard with age. Staff excellent especially on reception

Nice hotel, had everything you need, breakfast was good.