Great

Delightful and hasn’t changed in 20 years since our last visit. A place of true tranquility, yet with great food and service to create perfection.

Shivani -Reception Thomas -Seafood Restaurant Both are Excellent in Customer Service

Exquisite property with excellent facilities and staff - wonderful experience overall.

When we got there we were told there is no in room dining and there is no food available between 3.00 and 7.00pm and we had reached the hotel after a 6 hour journey. This is a first 5 star hotel I have seen that has no room service.I had paid in full in advance and yet I left the hotel and checked into a nearby hotel and no refund was given.

Outstanding service.

We enjoyed our stay!

Great staff, facility, ambience, performances

One of my friends who had been to Kerala years back and actually had stayed at the Taj recommended that I check Coconut Lagoon out cause she remembered the place leaving quite an impression on her back then. There are some places that have the potential to remain etched in your memory and this experience that I got to share with my mom is one of those! We went for a week in August. Coconut Lagoon is one place to gather some exquisite local experience along with luxurious comfort that CGH Earth promises and did indeed deliver. It was a last-minute trip so I wanted to pick a place where we could have a good time and the folks at Coconut Lagoon really went an extra mile! It felt like they always had our backs while we were there (and despite the crazy rainy weather). It is described as a ‘treasure in the backwaters of Kerala’ and honestly that did not feel exaggerated from our experience. We had booked the Heritage Bungalow and got an amazing view of the backwaters where in the evenings, we could sit and enjoy a tea ritual, soaking in the serene nature all around us. You get to see eagles (& all their antics!), kingfisher, and all these other birds without even going anywhere! The entire property is very carefully designed to preserve elements of the local environment rather than making it stand out like a sore thumb like how some luxury resorts do. Other resorts could learn a thing or two from their sustainable tourism efforts. Loved it!

Had a wonderful 3 days at this resort. The property is amazing and the food is great.

Excellent property with an exceptional staff team. Highly recommend.

Staff were excellent, eco-friendly, seafood resto was fabulous as wash the row in chai time!

Unique location situated in a lagoon. Enjoyed the tranquility, the wildlife, the comfortable bed and good food.

Serene experience is the only other name to the stay. Property is amazing with all the natural resources, rooms, amenities etc. Ayurveda center, shop, restaurant equally wonderful to the room. We had got the back water view. I would like to mention bathroom. I had never experienced open to air bathroom with a tree inside. I loved the experience.

It’s a beautiful property and staff is very helpful

Coconut Lagoon has a beautiful setting with the lake and canals as a backdrop. The rooms are traditional and made of heritage Keralan wood. The ambience is peaceful and relaxing. The rooms are clean and tidy with an open top bathroom which has a banana tree. The only snag is in summer it gets very hot and it would be good for guests to have a fan inside the bathroom. There are plenty of activities to choose from and excellent restaurants. It would be good to also have Keralan desserts. Evening entertainment is musical or classical dancing which was superb.

One of the few properties facing the lake, with plenty of activities, highly recommended for naturalists. Great staff and service with a smile. Clean green and healthy!

Really enjoyed our stay at Coconut Lagoon and look forward to returning. Traditional buildings, modern facilities and beautiful location and grounds. schedule of activities excellent, bird watching in particular.

Excellent location and services. Staff is very humble and helpful. Must visit if you are planning Kumarakom. Being a CGHEarth property, they support responsible tourism and is serene and plastic free land. But the food at the resort is overpriced, so try to get the full board package and not custom order. The seafood restaurant serves great food too, but again it is also overpriced. Karimeen is a must eat fish there. Also, absolutely avoid their Ayurvedic massages, uselessly priced and not worth the cost at all. The doctor at the ayurvedic centre asks to club 2-3 services while they all end up being the same.

Awesome location, beautiful scenery, excellent staff and great accomodation......it was a memorable time...