7.8
Pleasant
From 986 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

8.4

Service and Facilites

8.2

Traveller Reviews Best Western Crown Inn & Suites

Number of reviews per page
20
40
Top reviews
Jill
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Motel next to it was very shady looking . Looked like a transient motel . Very dirty looking . Questionable people staying there
Tamryn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super comfortable bed probably the best I have stayed on in awhile.
Janet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and convenient off the highway
Amiee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

friendly staff.clean.great location
Fredrick
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Place was clean staff was very nice
Nicole
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was dirty, AC not working great, door broken.
Loretta
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

XV
Jay
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is great , right off the thruway. The place is clean and quiet and room was clean and comfortable
JaLayne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in was normal - but pool and spa out of service. I asked for a discount, the desk attendant said talk to manager in the morning. When checking out - i asked about a discount because of the pool she said no. There was no “management” on site. Kinda disappointed with that. When i asked about sending out “outgoing mail” she told me to go put it in the mailbox at the next door hotel. Um no. Room was nice, but pillows were small, square shaped. Beds comfortable but noisy getting in and out. (Sounds like tin cans) Shower had a slimy floor. Elderly beware. Hotel Room door, had to shove or really pull the door closed. Breakfast- they have daily specials written on a board- that was nice - Friday - scrambled eggs and sausage, oatmeal, waffles, hard eggs , cereal. Bagels/toast jelly cream cheese, coffee juices.. so that was nice. So other than the “attitude” I would say good stay, be careful in the shower.
Read More
Joel
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was good. The breakfast that was included had many choices and was good as well.
James
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent Staff. King Suite is awesome; a ton of space. I'll let you know how breakfast is tomorrow
Sister Shirley Anne
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was exceptional
joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice remodel! Comfortable beds, clean nice size rooms.
polly
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was as always good for the price, room only had two towels but slept 4. Freezer was leaking into fridge. Kitchen area had good food but no one to clean up the disaster that some lady and her two kids made all over the food area!
billie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

ended up staying here after the first hotel i was supposed to stay at was disgusting
Scott
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was great and the breakfast in morning was great
Joelle
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was what should be expected.
Sung
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Totally unknown area, however everything is proximity. My guess worked.
Dominick
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was great place was nice only down fall was pool was out of service for being painted which wasn’t said when I booked it so my kids were disappointed but all and all place was great
Christine
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

There wasn't much control over the heat/ventalation. The curtains captured much of the heat as there no way to hold them away from vent (I ended up putting the empty ice cube box next to itto push the curtain against window).
Number of reviews per page
20
40