Overall Ratings & Reviews Mercure Hotel Duesseldorf Neuss

Good

Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.

Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.

Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.

Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.

It was good !!!!

Decent stay with lovey breakfast.

it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort

Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking

Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!

Very nice hotel and clean with great service and easy check-in. Very nice area as well.

Could not travel due to coronavirus....lost all of my money as the Hotel would not refund. Hotels.com did not assist

Nice, neat and clean place. Very nice and polite staff.

Located in remote area and nothing to offer by the Hotel and area

Very tired building in need of renovation But mainly let down by a lack of staff, Bar not open Service in restaurant took for ever- Desert never actually arrived at all, we gave up and went to bed. Claimed facilities don’t really exist. Pool is outdoor and not in use. Gym is a converted room with 2 pieces of basic equipment bought from Argos There are much better hotels in the area.

It was a very good experience. I ll suggest to my friends and family to choose this hotel

Spacious room. Clean. Comfortable.

Lovely hotel and friendly staff ... service is very good and everyone greets with a smile .. clean modern rooms with free WiFi .. room service available with a reasonable choice menu

The room was a good size , clean ,tidy & quiet. Nice desk area to work at. Staff on reception were very helpful - organising taxis & answering any questions I had on the area. I didn't explore the local area as I was working in the centre of Dusseldorf. The only negative I had was its position in relation to the centre ,traffic is very heavy & the journey can take up to an hour at peak times & a taxi can cost 50 Euro's.

Not our first choice as we wanted to be in Dusseldorf, but music event filled local hotels. It was a fairly comfortable room with some free drinks. Only issue was that the large bed did'nt leave much room to get out between the bed and bathroom wall (25cm). Friendly and helpful staff. Close to local supermarkets and restaurants. Parking at hotel only €3 per night.