The bed was too hard and pillows are too soft

Great breakfast. Friendly staff.

Great staff, good breakfast choice, perfect location.

Everything very good but I thought the food in the restaurant and at breakfast was particularly good

The staff were just perfect. Very courteous, happy to help and attentive. The room was very clean and well prepared.

Yes good room and friendly staff

Very friendly staff. Warm welcome cookies on arrival. Good tea and coffee facilities in the room, including biscuits and cans of water. Very good breakfast and very pleased with a separate table with gluten free options.

Great location

Corporate sterile soulless environment Had to wait 25 minutes for two poached eggs Cumberland sausages and bacon tasteless Impossible to alter bedroom temperature Lack of card to invite housekeeping to make up my room. Only two cards to do not disturb and for breakfast room service Reception staff greeting like robotic metronomes with insincere smiles The eyes disconnected from the mouths Bar area wholly uninviting which explains the absence of any guests having a drink What I shall recall most is the Housekeeping staff just lovely and engaging

Breakfast was amazing - and the gentleman who was running breakfast is an amazing person, so cheerful & efficient at that time on a Sunday morning.

Located right in the heart of Bath and only a short walk to hot spots.

Parking was an additional charge. Window didnt seem to close properly, and let in a draught. Air con kept the room at a steady 30+oC, regardless of the setting, and some of the light fittings either didnt work or were flickering continuously. Otherwise, hotel was in a good central location, and overall stay was enjoyable

Great location.

Room ok. Was moved to a new room because heating wasn’t working. (Reception asked me to go collect new key but I insisted they bring the key to me and help me move my bags). Broken soap dispenser in shower. stained toilet bowl.

Great room, clean and ready for our stay

We had a wonderful stay at Double Tree!

Very bad service, impossible to call reception, never answer the phone call . Room very very small

This is a really good hotel: clean room, comfortable bed, friendly staff, and good breakfast.

Lovely hotel. Everything great - staff and breakfast excellent . Lovely room let down by the poor level of lighting . We were given extra lamps which helped a bit

Couldn’t fault the stay. Staff were very helpful above and beyond. Very friendly atmosphere in breakfast. Great stay I’ll be back