New Otani Inn Sapporo

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Overall Ratings & Reviews New Otani Inn Sapporo

Traveloka (13)
Other sources (821)
9.1
Exceptional
From 13 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.4

Meal

9.0

Location

9.2

Service and Facilites

9.4

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Traveller Reviews New Otani Inn Sapporo

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Customer reviews
J***i
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Everything is okay, what I was disappointed was that the room was cleaned once every two days, even though towels and trash can be changed every day. I couldn't clean it myself because the bed cover was uneven, some of it was missing, while I wanted a neat bed. It should be okay not to wash the sheets every day as long as the room is vacuumed every day, a clean bed makes it seem comfortable when you enter the room after finishing activities. Especially after I found out that other hotels are cleaned every day so the reason given doesn't make sense (it has something to do with the environment, I forgot yesterday I was given a notification letter). I started to wonder if because of the low season the price is cheaper so there is a policy like that. Next, it would be better to keep vacuuming, make the bed because the AC is no longer on because the weather is cold so open the window.
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
Nice hotel, location and the price.
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R***A
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 92 week(s) ago
Too bad there is no taxi service
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S***i
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 94 week(s) ago
Staff very nice and helpful location also good
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