The name is NOVOTEL, expect it to be proper. Like in Indonesia, in reality it is not. It turns out to be as old as 1905 or 1950 I forgot.
Booked 3 rooms.
1 newer AC, 1 medium AC, 1 old AC was so hot.
The most emotional thing is the LIFT is super stupid, like it doesn't have a sensor. How many times did the suitcase get stuck, the elderly get stuck, not to mention the complicated access to the room.
From the lobby go up to the upper IT with the lift, continue from the lift walk again to the lift/stairs to move to the wing, then from the lift walk again to the lift that takes us to our room.
Oh my gosh
The people are friendly, the hotel is just not that great