Such a shame. My receptionist on arrival was wonderful, ordered me a taxi, super welcoming etc..:
But then it came to dinner and I was treated very rudely by a waitress who refused to carry my wine ! When I asked if I had offended her to the other lady in the bar she said it wasn’t be it was religious reasons. I am more than respectful of such cultures but not when you work in hospitality
I felt very humiliated as I was in a crowded restaurant and she told me to do it myself! I shall be contacting accord.
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Rosalie
Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The only good thing about this place is the pool. Staff looked so bored when ask to change room because the ceiling was leaking. In the other room, almost all the plug wasn’t working and the there was a missing part to the shower.
Angel
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Room is okay but very basic compared to other similar hotel. Zero soundproofing so you can hear all the planes, car parking and starting etc. Time is something abstract when it comes to restaurant orders and shuttle to the airport. Also nearby there is no shops or restaurants, so you are stuck there without a car. For one night it is acceptable.
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Philip
with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Ideal
Barbara
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
room was very clean and larger than expected in an inexpensive hotel. Staff cheerfully got us at airport at 12:30 am.
Hotel is being renovated. Considerable improvement since we last stayed here. We appreciate the work.
Gael
with Partner
6.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Basic items for continental breakfast, a couple selections of cheese, 3 types of sliced meats( ham , chicken and another type of ham, juice and bread and pastries
Mehdi
with Partner
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
The checking was great. Front desk was super friendly
The check out was horrible 4:30 am front desk different guy was rude when we ask if we could turn or the coffee machine,
kept the main gate close we rang the bell a few time… our uber wanted to leave I had to run back inside couldn’t find the guy for a solide 5 minutes ( you know Ubers don’t wait that long) he was hiding in the back on the phone.
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Daniele
Leisure Family
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The hotel decor is quirky. The staff and shuttle are great as is the breakfast buffet. The room was a bit weak: No refrigerator, 1 pillow per bed, only 1 hand towel for 2 people, no shampoo, conditioner, nor lotion.
Alexandra
Business
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Arrived at the hotel with a lot of luggage. No luggage trolley so had to do two trips. The lady behind the desk was helpful and apologetic that the room was in the other block of the hotel and very far away. Had to cart up a few steps too. Got to the room, unbearably hot. The AC was useless and the room was 32 degrees! Didn’t even get under the duvet or into the bed because it was so hot. No water, fridge, tea/coffee facilities. The room was just too hot. Breakfast was also awful. People mauling the food and poor selection. Never again! Complained about the room to the morning staff and she couldn’t care less. Not even an apology.
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Francesca
Friends and family with Friends
8.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
The hotel had a nicely decorated and modern reception and cafe area. The garden was not quite as nice as pictured online, and the hotel is in the middle of an industrial area, surrounded by main roads.
The rooms were ok- beds quite hard and no facilities to make tea, coffee, nor a fridge / mini bar.
The breakfast was tasty and nice- that gets 4*! Traditionally French.
About 8 minute drive from the airport.
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Mary
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Accommodated my last minute needs of requiring wheelchair accommodations.
Nick
Business
4.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Other than a bed for the night, was pretty awful. Had a siren going off all night from the industrial estate next door. When I complained I was merely told tgeees nothing they could do about it.
The one positive was the polite gentleman working on the front desk.
Kelechi
10.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Excellent
Balbir
Leisure
6.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Breakfast not much available- vegetarians tend to miss out on variety.
Jeffrey
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Nice quiet place close to MRS airport. They have airport shuttle. Very quiet clean rooms
Gary
with Partner
6.0
/10
Reviewed 107 week(s) ago
Hotels.com verified review
Lack of shower curtain and towels was upsetting. I thought the early check in fee was way excessive. Not a good experience.
Chris
Leisure Family
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Happy with property
Justyna
8.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Shuttle works from 6 am so had to take taxi at 4 am
overall ok
KyVy
Leisure Family
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Great breakfast! Easy parking. Perfect for catching a flight