Todo nos encanto! Seguramente regresaremos pronto

The place is beautiful, we’re repeat guests but we had some issues. The room we were given was not as described. No wifi, no hot tub, couldn’t even use our phones, the TV wasn’t working. They did ultimately come through however and changed us to a better room in a different category (we had to pay a small difference). That said, once we were in the new room we were forgotten. Our room wasn’t cleaned, we didn’t receive turn down service. Ultimately we will likely return some day as we love the property. But our original thoughts on this place stand: they should discount stays when they’re preparing for weddings since all of their energy is focused on preparation for the event and it simply isn’t as pleasant a stay. Take this into consideration when booking.

Beautiful historic property. Well maintained and full of charm.

Great hacienda. Personnel were great, food and all was execellent. Except the room it self. Bed is uncomfortable. Rooms are screaming for an update. I understand its meant to be an old hacienda . But updating the rooms a litle would make me want to come back again. And please put a lock on the doors

Everything was excellent. Would have loved to have a fitness center although there is a trail for walking/jogging.

Good place, just the pool was cold and I ordered a special room with jacuzzi that couldn’t get into a hot temperature

A wonderfully preserved historic property with modern amenities. A very relaxing and enjoyable experience. Highly recommend it. The spa was top notch.

This place is just amazing, the best experience I ever had, it is just incredibly beautiful.

Great weekend away from Mexico City. High level and friendly service, good quality of food, enormous gated area with tennis, paddle, spa, horseback riding and an amazing swimming pool. Will definitely return and can only recommend.

I loved the Hacienda and will certainly go back. It’s a museum.

I love this hotel. I think it is one of the most beautiful places I have ever stayed. The grounds are gorgeous and the staff is kind and helpful. The major complaint I have is the policy that the price of each room only includes one child. The first line of the hotel description on Expedia says “This family-friendly hotel...” A hotel Is not family friendly if only one child is included in the price and then you have to pay $30 per child after that. I have never heard of a hotel for families that assumes you only have one child. They actually suggested that my husband and I split up into two different rooms with the children because we have four children. My children are all under the age of 8 and we can all easily fit in one of the rooms here. In fact, on Expedia you can’t even get a room here if you put 2 adults and 2 children in the search. It tells you that it exceeds the maximum number of guests. Expedia needs to change the family friendly wording because as gorgeous as this place is, I don’t feel that they actually want families to stay here. We were told there was horseback riding and when we went to ask, they said it was only for adults. This is the perfect place for adults or adults who only have one child. I want to come again, but I hate having to pay extra.

The old Hacienda has only 20 rooms and the place is just spectacular, very well taken care of, but the best part aside from the waterfall, pool and gardens is the staff, everybody is just helping to make your stay fantastic

It's a totally charming, magical hacienda with stunning grounds. The food and spa waere really good too.

Hacienda San Gabriel de las Palmas is a well keep old monastery from 1529 with beautiful surroundings nice spa ideal for weeding and any other events we enjoyed very much our stay. I will recommend this place Close to Cuernavaca and Mexico 🇲🇽 City

amazing stay, beautiful place 100% recomended

Excellent accommodations. Super staff. Grounds on an ok sugar plantation like staying in a huge mansion. Pricey but worth it good for a destination wedding too

La comida en el restaurante en un volado que no quieres jugar, un sábado cenamos super bien, pero todo el domingo, las 3 comidas francamente malas y caras.

Excelente

Muy linda Hacienda con gran servicio de comedor y spa y personal amable. Las habitaciones un poco elevadas en precio comparando con otros hoteles boutique similares.

Es un lugar muy bonito e hidtorico con excelente mantenimiento y gran servicio