Bonjour, Seul bémol, la moquette dans la chambre et la salle de restauration par endroit. Sinon personnel très sympathique et souriant.

The room was very clean but the ceiling is so dangerous because it has a slope that is close to one side of the bed. Restaurant staff were ok. Breakfast was satisfactory. Parking was convenient.

Clean and enjoy

Bon niveau de prestations dans sa gamme

Hôtel parfait en tous points. Accueil excellent, chambre très confortable et ultra propre. A conseiller vivement.

L'hôtel est très bien Propre Bien situé Surtout un personnel au top

Very comfortable and clean.

Pourriez-vous afficher votre enquête de satisfaction en Français pour la France svp ? franchement c’est pénible ! Accueil très sympathique par deux jeunes femmes, mais refus du cuisinier de servir un plat express à 14:30. Pas de bouilloire en chambre. Déco kaki foncé et empreintes de pas aux murs affreuse, moquette idem jamais vu aussi moche. Drôle de style… la.chambre s’en trouve obscurcie. Petit déjeuner correct mais accueil froid et limite désagréable du responsable du petit déjeuner, propreté impeccable, lit confortable. Calme absolu.

Very friendly staff -clean hotel Food not great

Personnel à l'ecoute. Chambres propre, top.

A comfortable hotel with good facilities and well placed for a visit to the Basilica

Thanks!

Would stay again

Séjour très agréable hôtel moderne ambiance chaleureuse , grand chambre avec un personnel vraiment à l écoute et très gentil et professionnel et agréable petit plus les chiens sont tolérés . Les infrastructures sont excellentes pour nos enfants piscine baby foot , billard , jeux sociétés . Merci ibis style lisieux 👍👍👍

very nice and calm hotel

It was really good in général

Our stay was comfortable and we had been warned about the redecorations etc. going on. However, staircases were unhoovered and sometimes breakfast produce and equipment had to be asked for. We were not asked if we were happy with everything and staff were not really very interested in the personal side of things. The swimming pool looked uninviting, with coiled pipes in the water.

This was not the quality we expected from a Mercure hotel. It had been downgraded to an Ibis styles which was not what we paid for!!!!! We obviously complained to the manager of the hotel and I give him top marks for his understanding and generosity.

Booked room and paid extra for breakfast. Clean enough room just no air-conditioning which is no big deal as Normandy does not get very hot. Very clean bathroom. Quite comfortable, therefore good sleep. The disappointment: Their breakfast is upto 10am.. having arrived midnight after travelling long with kids we had to make sure they got as much sleep as possible. Got to breakfast at 9:40am but there were no eggs, sausages or bacon left and nobody was bothered to replenish. Just had toast and coffee. At checkout, the lady at the reception asked if I was happy with everything- having shared the experience about breakfast, there was no apology, just a bland "there's nothing I can do, take it up with Hotels.com since you did not book directly with us". Maybe this was a one off but you know how it is with negative experiences...

Convenient location. Room is quite spacious and warm.