Overall Ratings & Reviews Novotel Paris 17

Staffs friendly and helpful..

Staff was so nice and helpful, hotel is

Only fault was for room service when it came to getting towels and bedding. We had to go down to the front they would not bring it to us during the day. Also, no vending machines or room service to get drinks for my kids. They told us to Uber drinks, which is crazy.

Great

It is next to the shelter so very unsafe at dark.

Clean and affordable family room

We enjoyed our time at Novotel. Everyone was always friendly and helpful. Even though the breakfast was a bit pricey, it was delicious. We were also impressed by how eco-friendly the hotel was since they used no single use plastics.

Anytime I needed to request anything: shower cap, extra blanket or assistance I was told that they couldn't help me pr my family. Would not recommend this hotel due to the terrible service provided and I always stay at Novotel whenever I get a chance when travelling anywhere.

Nice but remote

I recently stayed at the Novotel Paris and had a great experience. The hotel's location is fantastic. The staff were friendly, welcoming and went out of their way to make sure our stay was comfortable. The room was spacious, modern and clean, with all the amenities we needed. We also enjoyed the breakfast buffet, which had a wide variety of options to suit all tastes. The only reason I'm giving 4 stars instead of 5 is that the our room toilet didnt had exhaust. However, overall we were really happy with our stay and would definitely recommend the Novotel Paris to others.

We had a great stay at Novotel. The room was perfect, it was clean et confortable. However, the service from the staff was deceiving. As we check-in I ask info about the parking and I advise I was gonna let the car there for 3 days. The women did not tell me that I would have to pay in the hotel and have a special ticket... So when the time came and I had to exit the parking, the bill was 350$!!! So I had to let the car there, get back in the hotel and ask question. We got to the airport late because of that. It was very long waiting in the hotel to have service and resolve this problem. Also, second day there I ask if there was restaurant near the hotel. The women just told me that she didn't know... Well not very helpful..

The room was comfortable and reasonable. The staff were helpful and friendly. The breakfast buffet was delicious with a large variety of options. I would definitely stay here in the future and recommend it to others.

Simply disappointed. The staff refused to amendment my dates even after i said that i was happy to pay the difference in the prices between those dates. I was also to pay the fee as long as i amended the dates. They refused to amend the dates and refund the money. I will never book it again. Very disappointed.

Nice, quiet and close to the metro! Nice place for a good price.

We were at the hotel for 4 nights and booked two rooms. We had a very bad experience through out. 1) The rooms were so hot that we could bot sleep, and we could not adjust the room temperature, as it was centrally controlled. Rather than airconditioning, they had the heating switched on. Even after complaining every single night nothing was done. 2) The carpets were torn and bathroom were very dirty with mould. 3) The wifi was not working for two days. I have stayed in Novotels around the world and it has always been good, but this time it was a terrible experience.

Stayed one night in Paris. The room was GREAT! Very clean and ready to go. Very clean and comfortable

Staff were friendly and helpful especially with transport for various locations was needed. Only down side was milk and tea bags for the room - they weren't provided but local shop (also friendly) had all we needed. Our room (502) had a great view of the Eiffel Tower which was spectacular at night when it lit up.

Everything was more that perfect !

The hotel bar shut too early

We had a nice stay at the hotel, but the cleaning lady threw a paper bag where we had some detax papers bought from Galleries LaFayette and some other stuff. It was placed next to the trash bin, but this doesn’t mean it was trash. Just train your staff a bit better. If it’s not in the garbage bin, don’t treat it as garbage. Wait for the client to throw it first.