Great location on the waterfront and easy access to the airport. Decent breakfast buffet. Renovations to the pool were underway.

Great location on the waterfront and easy access to the airport. Decent breakfast buffet. Renovations to the pool and rooms were underway.

We stayed 4 nights with our 3 yo son. The property was very very clean. Family friendly 10+. The pools were amazing! We could see the ocean from our room. This was the perfect family vacation. Highly recommend. We felt very safe.

Yes, the ocean was visible from my room. However, the pool is out of commission indefinitely, and I was extremely disappointed in that situation as one of the main reasos I selected the hotel was because of the pool.

Look at the picture used to market this hotel, with the beautiful pool. We went there for that pool, to relax. It was closed for renovations!!! I wish we could have cancelled on the spot and moved to a different - and cheaper hotel! It was more expensive here than the competition, maybe because they market the space with a beautiful pool!

We stayed at this property for the pool so we were upset to find out that the pool was closed during our visit. They offered access to a different hotel’s pool across the street, but it was very small. The hotel is undergoing renovations. Our original room was an old room. Luckily, we were able to move to a newer room. Location was great easy to get everywhere. Nice staff.

Staff were friendly and helpful. Concierge staff assisted in planning for an enjoyable stay. The breakfast buffet was good, though I did get very sick from something I ate on the last day—

Staff

No sea view No decent shower Old bath tub Crazy receptionist at arrival No pool other hotel used for pool which was disgusting No slippers and dusty carpet Never washed windows watching at the tarmac Expensive breakfast we did not take as it was worse than half priced excellent breakfasts around the area Reception calling us on the phone and dropping the call Entering in the night at our room while someone else called them Good thing is only main entrance like a svowcase the redt is 0

Great location!

Check in was fine. When we got to the room and looked for the WiFi password it was not listed on our little packet with our room key, so had to WhatsApp to find out there is no password. And trying to CALL someone at the front desk? No, you have to use WhatsApp for EVERYTHING! room service, questions, etc.

Great!

It was on construction

Food gym and pool were all outstanding. The location is great for walkimg/ running.

The check-in was very smooth. Front desk personal very polite and friend. Answered all my questions and gave good and useful information. The room was kept very clean and housekeeping was great. Room service, which I ordered 3X was good, they always took less than the time given to bring food. Hotel is perfectly located for tourists to venture out alone. Thank you for a great and stay.

The room was clean but dated. It needs an update. The overall service was good. The housekeeping varied. There were days that we were not provided with clean towels coffee or toiletries

Great location, food excellent, staff excellent, beautiful area with the pool

Clean room, good breakfast, easy check in

Staff was very helpful and friendly, pool was great

hi! nuestra primera vez en panama y que servicio mas malo el de este hotel. NO lo recomiendo para nada. recepcion desde el primer dia pedimos cambio de habitacion una senora pelo corto nos dijo le avisamos mas tarde si podemos ayudarle le dijimos ok salimos y todavia estamos esperando respuesta. el bar abren tarde son lentos para atender. el restaurante uno llega a la puerta y es como si nadie llego un desastre. la picina ese senor habla feisimo a los huspedes y habla mal de sus companeros cosa que no se le pregunto. no hay servicio para atender en la picina y la que aparecio una mal hablada tambien como si uno estaba pidiendiendo uno pago por servicio del hotel. No lo recomendamos ninguno de los que estabamos alla y eramos un grupo de mas de 15 personas.