Overall Ratings & Reviews Mercure Chiang Mai

Nice location is closed to the food places and super market. It is clean and comfortable in the room.

Good service, next to Mini Big-C, convenient transportation

The electricity goes out in the middle of the night. The phone goes off without a staff member talking many times. The air-dripping air smells of an unwanted room. Staff came in to deodorize But when we went outside, the smell remained, not disappearing And the air conditioner wasn't cool, the room is old but the bed is good. The only good thing is that the staff are nice and the service is good.

Improved 3-star hotel But many interior decorations should be better Such as inside the elevator

Good location Convenient to travel and find food But the bathroom is not good With water flowing from the wet zone to the dry zone and

Good service to everyone But the room is not clean, there are cockroaches in the bathroom Bed cover keeps the bed edge unsuccessful, causing suspicion of cleaning Later, the staff upgraded the room to the knob and it was difficult to unlock the key. Until having to follow the housekeeper

The room is ok, the room doesn't sound. The next room made a lot of noise.

The second stay was very impressive. The room was clean, spacious, all staff were good. Variety and delicious food

The room has been renovated, double bed, new bathroom. Overall, this is good.

Overall OK but I can't find area dinner near the hotel.

Nice receptionist But some room walls. Sound may emerge If you talk loudly.

Some foods are not hot enough. The rooms are not fully refurbished.

All in all a good bed, but a little TV screen. No hair dryer

Good hotel atmosphere. The external environment should be beautiful landscape. Air to cool it.