Overall Ratings & Reviews Hôtel Mercure Annemasse Porte de Genève

Property felt very clean and well presented . Unfortunately the aircon wasn’t great and the room was quite warm

Accommodating, friendly staff, provided great service in setting up the crib for our granddaughter. Had a great family meal in the hotel restaurant prepared by chef.

rate and view

Easy on and off motorway good place to stop before crossing Alps

Business friendly - that’s about it

Average value for this basic facility.

Air conditioning is not working . Bathroom not cleaned well. No soap in bathroom

loved the staff so nice !!!

This is one of the most charming, welcoming hotels I’ve ever had the pleasure of staying in. The lobby has a large firepit that smells amazing when you walk in. There’s a brilliant restaurant on-site with delicious, affordable food that can even be ordered via room service. The receptionist was so kind and friendly, spoke excellent English and was very sweet to our dogs. The only potential downside I can think of is that it’s rather close to the highway, but we weren’t bothered by any noise. It was actually convenient since we were passing through on a road trip.

Friendly stuff, good location and clean

Good hotel, clean and quiet, recommend

Apart of loud party in the next room, and sleepless night, hotel is nice clean cozy and in good location

Very noisy hotel as there were no insulation Impossible to adjust the temperature and we slept at 25 degrees which too much Do not open the windows if not you will sleep on the motorway Except that the team is excellent and always at your service

Excellent cleanliness in the room and common areas. Friendly staff. Good food for dinner (with Covid restrictions, you have to collect your food in the restaurant to bring back to your room). Bed was comfortable and room was very quiet.

Trip was due to visiting my oldest daughter after surgery for skiing injuries. Hotel super close to hospital and great shopping area and restaurants. Hotel restaurant served yummy food. Staff super friendly and considerate and full of great advice. Very clean and comfortable room

Perfect location and a very comfortable bed and pillows. Breakfast was excellent and staff very friendly and helpful. We would definitely stay here again

great restaurant and much cheaper than Swiss side of Geneva

The Mercure in Annemasse is ideally situated for visiting Geneva, being just off the motorway, and yet in a relatively quiet spot. There’s plenty of secure parking within the hotel grounds. As I didn’t want to take my car into the city, I decided to go on foot to the border and the number 12 tram, an easy 20 minute walk. The bed was especially comfortable, and the room was pleasantly quiet with a nice outlook. Quite unusually there was a power cut when I returned one evening, something which was beyond the control of the hotel. However, the very pleasant staff were on hand with torches and candles, and everything was under control. The breakfast area was roomy and bright, and the choice from the buffet was excellent. To summarise, I was more than happy with my stay, and would use the hotel again whenever I’m visiting the area in future.

Room hair dryer wasn’t working. Got another finally but with only one person on duty at desk it took a while.

The hotel didn’t say in the advert that they were doing refurbishment so all the hotel was a big mess everywhere with super rude staff