initially the staff didnt give us our expedia status room up grade.They always act like they dont know about it until i contact expedia then its given.They also say you can pay for an upgraded room.This gets old being that its everytime we stay there.Upgraded room was nice and clean

Staff support was very lacking. Tesoro has been my preferred Cabo location for quite a few years now for visits both personal and business, especially the last 3-4 years when on tour with a band performing at a venue located WITHIN the Tesoro complex on the Marina. For the last several years, it was no problem for band members - professional touring musicians - to use a Tesoro hotel room for changing clothes and storing personal effects during the performance for a few hours. Suddenly, the hotel has decided that, even though this in no way impacts the number of guests actually staying in the room or consuming any other amenities, only a registered guest with RFID wristband can use the very space that was booked and paid for, even for a few minutes. Highly unreasonable and frankly unheard of across decades of global travel. Formerly a favorite property in Cabo, can no longer recommend Tesoro as traveler friendly if you happen to stay there and may have friends/family who may want to stop by - best find alternate accommodations! Incredibly disappointing after so many great years, not to mention the poor upkeep (broken toilet flush mechanism, shower door that doesn't close and leaks everywhere). Completely understand the need for a policy preventing large groups/parties/etc. but they have gone way off the deep end of reasonableness with this current setup. I'm sure there are other properties who will appreciate my regular business and referrals.

We stayed for five days and LOVED it! The breakfast had all we would have wanted, the pool area was beautiful with lots of chairs available any time of day. The resort and rooms are very clean and the staff were friendly. We felt very safe walking to the many restaurants and shops in the area. We will definitely be back!

Hotel is an excellent location. Staff was friendly and room was very clean. The one item we didn't like was the noise from the Hammerhead Bar. Several nights it went late into the evening like until midnight. We could hear it in our room and it kept us awake for awhile. Get rid of the noise this is a 4 star hotel.

We love Tesoro! The location is perfect for my husband who is an avid fisherman. The hotel staff are extremely friendly, helpful & are willing to make your stay to your liking if it is allowed. The hotel is listening to their customers as to how to improve their hotel by constantly making changes. The rooms are exactly like they show online. We come to Cabo more than once in a year & always stay at this family friendly hotel. We have stayed at other surrounding hotels but in traveling here for well over 20 years but Tersoro meets our needs. So, give them a try. Remember to tip the staff though. They totally deserve it!

Great location and a wonderful pool area and great breakfast

Yes

Good breakfast buffet and pool and spa relaxing

We enjoyed our stay, staff was friendly and helpful great views and dining options walking distance.

.

Everything was great. I definately would return to that fantastic hotel

Had the most amazing time! It’s clean the view is amazing. However some staff needs to be more professional.

We stayed top floor with Million dollar marina & city views, excellent staff acknowledgements, great pool and easy accessibility to restaurants. As with most 35 year old lodgings the maintenance is so so, leaking from a roof panel after showering, a worn out older couch, a kitchen layout with burners but no utensils. All in all we would likely stay again.

The room and view was nice, pool could have been more clean .... Vista sucks go to Lighthouse or eat the pizza across the street. Great activities

The staff is great, always looking to please. Our room was very musty and with no screen on door, we weren't able to get fresh air. The shower is awkward. You have to get in shower to turn on and be hit with cold water. Took a very long time to warm up. be hit with cold water.

Wonderful breakfast buffet on the rooftop. Great food and service with very nice view across the Marina and waters.

Rooms are fantastic — staff everywhere to help — super clean and fabulous location !

Staff was extremely friendly and helpful whenever we needed assistance/ had questions. Extremely clean, price is very fair especially for the view you get of the marina!

Clean room, beautiful location some of the staff were rude in the restaurant

It was all good