Poor first impression from the exterior of the building. Staff member took too long to find our booking and was quite unhelpful about check-in. No offer of sitting in the bar area or round the pool and getting a drink before check-in time. Pool and outdoor area is much too small, it was literally taken over by a party when we tried to use it. No real offer of hospitality, drinks and food were not offered or promoted. Room was fine and no complaints about that.

After booking a twin room, we walked in and there was only one bed. Reception said they had upgraded the room, did they expect for me to sleep with my twelve year old daughter. They then said that one of the sofas was a bed . They then went up and made it ( thought they would have already done that as a twin room was booked). I was told that breakfast started at seven which sounded good as we wanted to be away by eight. When we got there there were no tables laid and still remnants from the night before on the tables and on the floor. The hot breakfast for apparently only just brought out for breakfast starting was only like warm . Basically nothing was ready or up to standard. Very disappointed and will never return

Alarme qui s'est déclenchée a 6:30 du matin.... Fausse alerte .... Le réveil a été secouée

Les chambres sont très propre et les employés étaient très gentille le petit déjeuner impeccable Le directeur était super gentil et compréhensif

En général, c’est correct, mais c’est trop loin des principales attractions et ce n’est pas recommandé si vous n’êtes pas véhiculé.

Un peu déçu de la prestation de l hôtel Pas une bouteille d’eau dans la chambre, obligé de réclamer des mouchoirs (boîte vide à l’arrivée) et quand il y a la Clim, j’estime que c’est important. Et enfin, 1er petit déjeuner pris à 6h45, avec les œufs brouillés déjà vides et suis reparti 30 min plus tard, ils n’avaient toujours pas été remis Je mattendais à mieux

Great place! Beautifully clean room and comfy bed. Easy check in.

Perfectly situated just off the motorway north of Paris. Good eateries close by too Hotel great. Bedroom good size and very comfortable bed. Excellent shower with non slip floor Super breakfast lots of choice and constantly being replenished

It breaks my heart to give this hotel a negative review but honesty is important. I have stayed here probably 100 times and i love it for many reasons, however the standards here are dipping. St Witz has many hotels in a small perimeter and this one is not cheap. It has the added attraction of offering a small fitness room, sauna and whirlpool. However on my last 6 trip either one of the sauna or whirlpool has not been working. Once is understandable.. but 6 times is unacceptable. On 3 occasions the hotel has hosted a Jewish festival which has attracted many gyest. No problem here except the level of noise. Add to this you have had children unsupervised in the fitness room playing and throwing things around.. this is dangerous and i felt uncomfortable to the point i had to leave that area. On this particular stay i was unable to access the Internet and when i spoke to reception about it tge lady simply confirmed that she couldn't get any Internet connection either. This therefore meant i could not do the work i had planned which was a problem with my job. It seens the hotel is "penny pinching" but not investing and saving on cost. A colleague of mine asked the reception staff what happened to the sweets that you akways use to have on the counter. That has also disappeared along with these little touches that made this place stand out as one of the best in St Witz. I have to say these things publicly in the hope that you address this review. I hope to see improvement.

Great stay, staff are great

Clean nica

Good

RAS

Always a great place to stay

Nice hotel close to Airport

Tout était parfait

Clean

Séjour familial d’une nuit dans l’hôtel. Aguilar sympathique, chambre assez confortable. La déception vient du petit déjeuner. Hors de prix pour le choix et la qualité.

Very nice and comfortable hotel. Easy access to the airport from here and paid half the price of airport hotels.

Nice and clean