Overall Ratings & Reviews Novotel Mâcon Nord - Porte de Bourgogne

It is perfect for a stopover on a long journey. Very near to the motorway, but no noise from it. Restaurant was open. Not a huge choice but reasonably priced and decent food. Overall, good value and very convenient…..we would use again.

Perfect

Comfortable well appointed hotel with bar and really good restaurant. Staff service was exceptional!

Good welcome at reception and nice spacious room, but place is looking tired. Service in the restaurant for dinner was poor - staff looked stretched and many were not attentive to customers. G&T served with Sprite?? Second glass of wine never came. Staff avoided eye contact and didn't follow up when they said they would.

We stayed for one night and found the room a bit small for our family of four. The toilet had a disgusting smell and was not professionally cleaned. Additionally, accessing the hotel requires passing through a French toll gate.

This stay was 2 stars. The hotel is in need of updates, and there was no air conditioning in the communal areas despite the 38-degree heat. I was shocked by how expensive hotels in France are, given the poor quality.

A lovely comfortable hotel. A bit dated but it was very clean and as already mentioned it was a comfortable stay. Breakfast had a great choice and staff friendly.

Having read recent reviews I was a little nervous but the property was fine.

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Excellent stopover hotel clean safe staff very helpful

Good overnight stop on the way back from south of France, food was good in the restaurant and a reasonable price for a hotel, didn’t have breakfast so can’t comment on that. Nice big tv in room to watch premier league football and Miami f1 qualifying. My husband and son were happy with that as well. Beds were comfortable, only criticism was my adult son’s bed only had a thin blanket and no duvet, he said he was cold in the night.

Stayed for 1 night in family room. Bedside light didn’t work. Only 1 bath towel. Dirty air vents in room and corridor in poor state.

No way is this hotel a 4 star, 2 stars at best. The rooms were very dated, and no very clean. We didn’t even take a shower as it was disgusting

Lovely hotel. A little tired in places and no glasses or cups in room for drinks. No coffee in the room was a little disappointing

Quite

The hotel was Ok for an overnight stay, breakfast was good, but the room was very tired compared to other Novotels, especially the bathroom which was stained and damaged. I'd not stay here again.

I stay here because it’s incredibly convenient. It’s by no means the best Novotel I’ve stayed in, it needs a good refreshing, but the location is excellent

Larger rooms and nice surroundings close to highway. Beds were comfy. Wasn’t the cleanest and the building is old (lobby nicely renovated thou) overall I would say good value for money.

Regular 1-night stopover on a drive to the Alps. Super convenient location and safe to leave a packed-up car overnight. Restaurant service and food are a bit hit-and-miss, but fine for 1 evening after a long day of driving.

Convenient for a quick stay but hôtel need to address odors in the rooms and halls Room is ok but old and restaurant was actually good but expensive for what you get