Nice clean room, and nice staff

Staff friendly & helpful

A lovely building and a great location. However, our room was a bit tired and run down. Breakfast was chaotic with cold black pudding, sausages and haggis. A member of staff did apologise for this. The pool was good, my son had great fun in it. Would I return - no.

Beautiful views. Very comfy room

Nice overnight stay. Long queue at check in however with only 1 staff member serving initially. Room tidy and clean.

Lovely staff, clean room :)

Best hotel in Stirling, great staff, great rooms, great facilities. Spa and pool included for guests is how a hotel should be

Staff were excellent. Rooms dated and worn. Shower didn’t turn off without asking for assistance. Restaurant food limited as they had run out of some meals. Very drab and uninviting outside compared to hotel next door. Restaurant interior dull and mismatched.

Really nice room, helpful and friendly staff. Good food

Tv remote didbt work properly, window didbt close and room service was poor value. Good restuarant and bar.

Room was clean tidy and spacious. Bathroom was equally well maintained.

Room and hotel great. When checking out i asked for a vat receipt for my company expenses only to be told they dont give them out as i booked through hotels.com

Little bit dated and dirty. Was ok for the one night i stayed. Great location to the town centre but wont be staying again

Moved hotel on arrival due to overbooking. Replacement hotel was OK but particular room very noisy, and to use the leisure facilities had to go back to the origially booked location.

Arrived early to get car parked wasn’t expecting to check in, just to book the car In on the monitor at reception . However the reception had a room ready so we were able to take our bags up to our room. It was a Lovely spacious room - very comfortable bed, bathroom radiator was very warm during the night couldn’t turn it down, but bedroom was a nice temperature. Breakfast also very good no veggie sausage option and I didn’t ask, but plenty of other choices instead. Unfortunate that there is a car park charge unless you book direct with hotel and also if you want to use the spa facilities. However overall enjoyed the stay.

Room was okay but window would not shut and bathroom very dated

Rooms especially the bathrooms very tired and dated

lovely hotel, good room, but breakfast cheap ingredients.

Lovely. Only annoying thing was we ordered room service and the charcuterie board had the smallest amount of cheese on but about 3 full packets of meat. It was very odd. Apart fr

Large room….however a little bit rough round the edges