advertised pool and gym but charged 10 pounds for use tacky

Love the area and the hotel

Hotel is very dated and dingy. There was mold in the shower and it wasn't very clean. Needs work staff were okay but didn't go out of their way to help. Can not recommend

It's in a nice location, near the restaurants, shops and pubs of downtown.

Clean, helpful staff, great location.

Bathroom had mildew around the shower, the shower was very old a d dated. Booking through a 3rd party ie hotels.com incurred additional charges for parking £10 and spa / pool useage £20. I was made aware of the parking the evening before arrival. Initially told I'd not paid for breakfast, which was incorrect and had to prove it with the booking. No Aircon or fan in the room and a thick duvet. I should have saved a fortune and booked the premier inn.

Lovely hotel. Well cared for with old charm. Great location.

** BEDBUGS ** We had an unpleasant stay at this hotel in May 2026. We informed management of the situation and showed them the multiple bite marks. They assured us that a thorough check was completed and no bedbugs were found. One of us is medically trained and they dismissed his expertise. I would not recommend this hotel to future travelers. The hotel is outdated, no AC , charges for parking , poor management, etc. It’s a great location but it comes with unwanted guests.

We enjoyed our stay here. The breakfast was excellent, and the staff were helpful throughout our visit. Our family room on the third floor was spacious and offered a lovely view. The only downsides were that the decor felt a bit old-fashioned and there was no a/c, but overall, it was a good experience.

A hotel inside an old castle looks cool but rooms are nothing but modern or comfortable. Very old bathrooms,tall tub difficult to get in or out.Only soap available, no shampoo/ conditioner. We pay a high tariff for a king bed and found 2 twin beds together with sheets to make it look like a king bed.Dusty furniture and curtains, the hotel needs a serious upgrade. No elevator to floor 2 only stairs.A kind front desk gentleman(spanish) helped us with the suitcases to the room.Check out was awkward, young lady barely look me in the eye, had to ask myself if everything was fine to leave cause she just kept working in her computer while i was standing there.A property not worth a bit of such a high tariff

Great location, breakfast was fit for purpose but the room was a bit of a let down. The bed was lumpy & poor ventilation as it was a warm days & nights. The shower over bath was an issue.

Since no a/c a fan would be nice! Shower door water leaks out Fridge in room would be nice for cold drinks Hotel.com said laundry available but was kot

A convenient place to stay 5 minutes from the castle and 5 minutes from the town centre. The staff were helpful and friendly. Breakfast on the second day however fell a little short they ran out of lots of things such a fruit and sausages and there was nothing to replace them with which was poor. If breakfast is advertised as between 7 and 10 then everything should be available whatever time you take it.

The outside of the hotel was nice but the inside was dirty. The staff was not friendly at check in. The bed was super uncomfortable and the pillows were hard as a rock. The breakfast area was unclean and the food was just okay. When we were at breakfast the maid had opened our room and did not close our door! We came back to an open room with all of our belongings just sitting out. The person down the hall saw this happen and informed us. One other room had no electricity all night. I was not happy.

The location is great, just down the street from Stirling Castle. It’s a grand old hotel, although it hasn’t been updated in a while. Restaurant and other amenities are excellent

Its location makes for great walking experience!

Historical hotel, good location to sites. Nice restaurant and bar. Spa is ok.

Great stay

From the very unhelpful reception to the worn out beds and sticky taped remote control, would not be my choice again. Having to push for service in the restaurant and seemed like everything was just too much for them. Very unhelpful. Maintenance guy was great and more helpful than everyone else.

Lovely old building. Very comfortable bed and pillows. Good size room. Bath was very nice. Breakfast was standard full buffet. Very fresh. Tips: We caught the train. From the station, it is a very short but steep walk. Ask for a non-adjoining room in the top floor. Being an old building, the sound proofing leaves a fair amount to be desired. Dinner was delicious but the portions of our curries were very modest.