Mercure Jelenia Gora

Explore Mercure Jelenia Gora
8.4
Very Good
From 208 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Traveller Reviews Mercure Jelenia Gora

Number of reviews per page
20
40
Top reviews
Marcin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent breakfast. Quiet hotel. Very friendly and welcoming staff that treats you like a family member.
Andrzej
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not impressed, looked better on " pictures ". Staff not very friendly or helpful.
Malgorzata
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ładny i czysty pokój. Bezpłatna woda mineralna/gazowana dostępna na korytarzu z automatu. Śniadanie dobre i urozmaicone. Koszt parkingu 40 PLN.
Gretell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice hotel
Jola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again.
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Inna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice hotel, good spa, excellent breakfast
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel Nice and professional staff Great Sauna
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.
Verified traveler
icon-
4.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
Robert
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Very old
John
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Wonderful place, great food just wish they had an ac
Jack
icon-
6.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Comfortable room, very warm (winter time). Spacious bathroom, shower ok. Kettle and fridge in the room. Swimming pool very good (15m long), towels could smell better. You can rent bathrobes for 10zl each. Great breakfast, including pure honey, 100% maple syrup and amazing hams. Selection of meats, salads, eggs, fish, cereals, porridge, cheese, yoghurt... Enjoyed every day of my stay and would stay here again if I'm in the area.
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Ben
icon-with Partner
with Partner
8.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

This is a nice hotel, with a great pool. Probably slightly in need of refurbishment, but still clean and well run.
Andres
icon-with Partner
with Partner
8.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Bit 80es but overall very nice
JOHN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

No complaints....friendly and clean. had to pay for hotel parking.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

80% of the staff was rude and unhelpful and was clear to see we was treated differently because we was English. Most of the time my wife stayed in the room due to feeling so uncomfortable even my 13 year old daughter noticed.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Nice property, safe area, fairly close to downtown. Great for the money. Breakfast was nicely done.
Number of reviews per page
20
40