Overall Ratings & Reviews The Winchester Hotel & Spa

The hotel is good, but again the whole trip was ruined as room 006 has a very strange smell. It comes from toilet and has no ventilation. It was only for one night otherwise would have never stayed in the room. It was a strange weird smell which bugged us all night. A lot of insects too. Other than that, spa is average but could be improved specially the pool area. There was a power cut for us which they came to fix it but had no electricity for good one hour.

Modern hotel very convenient for visiting Winchester.

The staff were very friendly and helpful, with one exception on the first night, Monday 12th, when the man, unable to read any badge on him but he always wore a white jacket, first of all failed to book us in for dinner, then failed to bring the water or the wine to the table. After a near 20 minute wait we asked another waiter, Nick, who apologised and immediately brought the wine to the table. What a contrast between Nick and the arrogant guy who was next to useless. The lamb steak was lovely but my steak was overcooked and cold. Nick refunded us the cost of the steak as a compensation. The second meal we had on Wednesday 14th, was perfectly served and we were very well looked after by different staff. The room was lovely but we experienced a blocked sink was not resolved while we were there. The room itself was well appointed with an excellent shower and a nice outlook. We did not use the spa.

This hotel is in a good location. It's a short walk from the train station and about a 15 minute walk to the high street. The room was a good size. The only issue I had was the aircon was very noisy and sounded like it was breaking, so I turned it off when I went to bed. Dinner at the Alfred's was very good, as were the breakfast options. The blonde woman at the front desk was also very friendly and professional. I would stay here again and recommend it to others.

Lovely property but the reception desk is very busy and you can be waiting 10 minutes to speak to someone. Spa is lovely and the hours are later than advertised.

Excellent hotel and spa. Easy walking distance into city centre and historic areas. Only fault was the a/c was broken and we didn’t notice until 11pm - we rang the front desk but no one answered, hoping to get a fan. We had trouble sleeping as the room was very hot. Suggest managers check the a/c is working in all the rooms.

Very nice stay

Room was a good size and comfortable but a lot of meandering from reception to get there - very cheeky to have to pay for parking £4.80 per day! Breakfast good - dinner average - tasteless chips! V. Noisy bar next to restaurant. Good location near to eateries/attractions etc

Hotel is in a great location to Winchester town. Rooms are decorated beautifully but are stifling hot and our room lacked natural light. We put the air con on but the condensation was pouring from the machine.

Fantastic stay, well located

Loved our stay at Winchester hotel the staff are all amazing especially Nick ,Lauren Jhonny who looked after us so well

The Winchester Hotel and Spa was a great value stay. I stayed one night for a birthday treat to be able to enjoy the spa. The spa facilities are excellent and included in your stay. The gym was surprisingly well kitted out, but the spa was the highlight. A lovely relaxation area, good amount of places to lounge, lovely heated pool, sauna, hottub, steam room and plunge shower. Excellently comfortable and clean and would be great as a spa day too. The rooms are a clean and comfortable. The restaurant for dinner or breakfast didn't really appeal. The hotel was easy enough to find and a short wander from the train station.

N

Staff were very helpful, friendly and perlite,

Beautifully renovated property with the nicest pool area.

We had a short break in Winchester and the hotel was perfectly placed for us. A short walk to the City centre. Very helpful staff.

The hotel is in a quiet area and walking distance to town centre and eating places. Disappointed with a small room with no windows just a skylight, considering the hotel is not full. We paid extra for breakfast which is ok, but could do with a coffee machine as the coffee was tasteless and weak in a cheap metal jug - not in a 4 star hotel. The bartender was friendly and helpful.

Great location for the Castle

Wonderful! One of our favourite spa stays! Rooms a spacious and the spa is fab!!

Close enough to city and rail station, spacious room and good ensuite, but a warren, takes two different lifts with a walk in between to reach third floor. Great sauna, but pool is very small. Terrible coffee.