Best Western The Westerly Hotel

Explore Best Western The Westerly Hotel
8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

Traveller Reviews Best Western The Westerly Hotel

Number of reviews per page
20
40
Top reviews
ZHEN
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice environment and staff. The room is clean and new. Will choose again.
Adrian
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Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our first time staying at this hotel. I was pleasantly surprised. Room is quite spacious. Breakfast was very good. The young fellow looking after it does a great job
Yun Phing
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk manager not welcoming & not a smile when we arrived to check-in. When asked for directions around the property for a stroll, he didn’t know. But his staff Fiona & Ruby were helpful & friendly. Room was labelled renovated but it wasn’t. Had a damp smell as we entered it. Ceiling had a big water stain. Carpet yucky & had a ripped along the bedside. Swimming pool under construction. Breakfast was decent with hot food.
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Rob
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

place was good for what we needed
Sharlene
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value for money place to stay. Accessible, free parking, breakfast iincluded.
patrick
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6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had black mould in the shower…. Not ideal for one’s health… I took pictures/videos of the black mould. For the price I would have hoped black mould would be considered unacceptable…
Tyler
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were only here for a night but it was clean, staff were nice, wifi worked great.. no complaints!
Kevin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Yes
Brian
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old tired building in the original section of the hotel. Wouldn’t stay again.
Tammie
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were friendly. Beds were comfortable. Room was clean but old, dark and dingy. Definitely needs an update. We were very disappointed in our room as we had reserved a city view room and all we looked at was the back of 2 buildings. I would not stay here again, nor would I recommend it to anyone
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amenities were not great. Building was only okay. Room was clean enough. Booked a "mountain view" room... the view was a parking lot and KFC. Won't stay here again unless it's cheaper. Worth about $75 less than we paid.
Karin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A good stay, room was comfortable and as described. Breakfast was ok for a hotel buffet.
Valerie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Check in seamless. Room clean. Easy to find despite error on goggle maps part. Look forward to another visit.
Russell
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable beds, clean room. Good!
Kenneth
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was a bit dated, and the king size mattress was well used ands bit sunken in the middle, so much so that I felt as if I was sleeping in a hammock.
Tanya
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very friendly staff
Robert
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Courteous staff and a huge room
kendra
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was unhappy with my meal for the cost from the pub. My cesar salad had no dressing at all was dry. The chicken was not blackened as stated on the menue. No cutlery was peovided when delivered to my room.
Don
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Warm welcome, comfortable room, good location
Victoria
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our stay was okay, but nothing stands out as being great.
Number of reviews per page
20
40