Absolutely amazing staff and the cleanliness of the room and common areas was superb. Will definitely return

Clean room great location

Welcoming staff, clean room and good breakfast

Average

Great service and good buffet breakfast, right in the downtown area of the city

We booked this hotel last minute after a disappointing Airbnb experience in downtown Vicenza, and it turned out to be a solid choice. The hotel was clean and comfortable, and while the Wi-Fi was quite weak, everything else was pleasant. Breakfast was decent to good. The location is a bit outside the old town, but it’s a nice walk. Parking can be tricky once the few available spots fill up. A fun bonus: it’s right next to the stadium where the legendary Paolo Rossi began his career.

Good location

Great place to stay

Room was really small

The heat in the rooms was unbearable, Air conditioning did not work properly. Front desk staff incredibly rude.

Very clean for older building excelent breakfast and 20 minute walk from train

This may not be a fancy hotel but I don't need fancy when I'm going to be out and about for most of my visit. It was clean, breakfast was good, the staff was friendly and helpful. I liked the area. I was able to do a lot of walking to do some sight seeing, shopping, currency exchange and eating. If I come back to Vicenza, I will look into booking a room here again.

Was a very nice, hassle-free and relaxing stay. The only slight problem I would say I had was with the heating at the hotel. It was far too warm at the hotel.

Always great service and good price. I highly recommend the key for those who want to experience downtown Vicenza

You feel at home.

Lovely overnight stay. Very friendly and helpful staff. Easy walk into old part of city, tho a distance from the train station, especially in the heat.

Beds were very comfortable and the room was to standard although a bit outdated. Area around the hotel and the hotel itself was a little scruffy. Could do with some upgrades of the hotel to bring it to the next level but ok for one night.

Host was friendly, lobby was clean and tidy, and room was set and ready to go for check-in. The room had all the necessities needed but there was some mold in the corner of the room. There was a bit of mold in the restroom as well. There was a shower cap, plenty of towels, shampoo, and hand soap. Extra blankets were also supplemented. Overall the hotel was pretty great.

I enjoyed my stay. But I was disappointed in the parking and the fact that the showers seemed to have a clogged drain. We only stayed two nights so it wasn't a huge issue. But it was disappointed to have to worry about.

A bit in the middle of nowhere