Overall Ratings & Reviews Holiday Inn DONCASTER A1 (M), JCT.36 by IHG, an IHG Hotel

Staff were amazing. So friendly and helpful. Hotel lovely and clean. Female staff member that checked us in couldn’t be any nicer Sorry i didn’t get her name.

Great staff nice place

Stayed at this hotel before,will always recommend ,will give 10/10.just wish we could get better signal with the tv.

Dog friendly

Hotel lacked ambience but fine for my purposes. Senior travelling alone, I felt safe. The TV in the room did not work but since I was only there for one night I didn’t mention it to reception until the following morning. Mainly for next occupancy. I really feel a bedside lamp should be provided because there was no light when getting to the toilet during the night. Accident waiting to happen especially for seniors who have frequent visits to the bathroom in the night.

had used it before easy for us leaving a1 and parking and every thing was suitable for our stay

Was greeted pleasantly on arrival , even had my room upgraded which was super. Room was clean. Everything worked. Staff helpful and breakfast in morning was very good. I’ve eaten here at dinner before too and that was tasty with good service.

I booked a premium room and had the AC condensers outside my room which was very noisy, especially as the windows were single glazed. I asked to move rooms but was told I can’t as the hotel is full. Didn’t sleep at all because of the constant loud mechanical noise from the condensers. The room was ok but the hallways were in terrible condition with wallpaper and paint peeling off the walls and worn and stained carpets. This is a £40 hotel not £120. I will not be staying here again.

A convenient stop off.Friendly staff, with excellent room.

Enjoyed the stay but Friday to Sunday the hotel was to hot and very uncomfortable and unpleasant.

Very friendly and accomodating staff.Room overall very good.quiet.the only main issue was the heating-which was on full power constantly and throughout the night.Tried turning off but no success.Very concerning for the environment-heating bill and massive impact on my sleep as the ideal sleep temperature is 16 to 18 degrees.

The Hotel was ideal for an overnight stay and there's nothing I can complain about. How good is that?

This is a strange review. The staff were fantastic, they we're all friendly and attentive. All seemed interested in all the customers, and certainly were made very welcome. Our experience in the bar and with the food was also excellent, again the staff were great. That said, the interior of the the rooms and especially the bathrooms really let the staff down and could do with a few quid spent on them to bring them up to the same standard as the team. The accomodation was tired and the bathrooms not great, in addition the radiator in the room could not be turned down which meant a poor sleep, and an early departure just to get out the room. At checkout I was told they could be turned down with pliers....while travelling I had no toolbox! Spend a few pounds and give the staff something better to work with please

Staff were exceptional and rooms were clean and comfortable

Great location, plenty of parking. Staff very helpful and friendly. Room perfect, breakfast amazing. Highly recommended.

A bit tired. Heater controls in room but they don't work. They've fitted radiators which I only found afternoon messing around the the old systems controls. Parking would be a challenge to climb the stairs for older or lesser Mobile people who aren't disabled as such

A colleague from reception was very helpful when my heating wasn't working in my room. He immediately had the radiator checked and when discovered it wasn't working, he sourced a small heater for the room.

All the staff were great and very very helpful, sadly our room (110) had no heating so we were supplied with a electric heater, worse still there was no heated towel rail in the bathroom not nice to walk on cold tiles in the middle of the night. When the room was cleaned our wet towels were folded up and put on top of the toilet cistern, when returning to our room late on saturday evening we found wet hand towels so I checked the bath towels WET dried them on the electric heater enough for the mornig. A very sad week-end.

The room was tiny ., freezing with no heating and the small heater provided id very little with wire accross the room

pleasant and helpful staff in all departments