Excelente hotel para el precio. Tenía todo lo necesario. El personal muy atento. Y queda en muy buen lugar cerca de todo.

Single room was too small Every time I wanted the ac to go on or off had to ask the front desk No hooks in the bathroom Not many room to set make up etc in the bathroom

Excelente Servicio y ubicación

Facilities need to be updated

Great location for exploring Madrid, with metro access just steps away. The room was a good size, very comfortable, and the water pressure was excellent.

Nice bath with enough hot water for healing tiredness. The location is excellent.

Excellent location! Right off the Gran Via - easy walks to transportation, tons of restaurants and shopping near by. Excellent customer service - front desk was friendly and knowledgeable; she answered all our questions. They also were able to check us in a little early and stored our luggage both before and after our stay. Hotel needs some updating - beds were a little uncomfortable. Sheets were clean but seemed worn. Of course we spent little time in the room as we were busy exploring the beautiful city! Great hotel especially for the price!

The cleanliness of the room. The staff were very helpful with any question I had. The location was great. Near great restaurants and shopping.

Good place to stay.

Clean room. Friendly staff.

The hotel looks clean, and the lobby employees are very friendly and always willing to help you

This stay was a quick overnighter to catch an early flight. The staff was very helpful in securing transportation and making dining recommendations. The lobby and location was great. The condition of the room, however, was disappointing and in need of an update... there was significant wear and tear including cracks in the bathroom sink, water damage up the side of the bathroom door, well worn bed linens, etc.

Muy comodo y buen ubicado

As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.

Located in city center Walk around to the metro station

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!

Good location

I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience

Really central hotel with easy access to the metro and walkable to a lot of central Madrid

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.