Mercure Sheffield Kenwood Hall & Spa

Explore Mercure Sheffield Kenwood Hall & Spa
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.0

Traveller Reviews Mercure Sheffield Kenwood Hall & Spa

Number of reviews per page
20
40
Top reviews
Peter
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a lovely stay. Staff were lovely. Rooms had everything thing you need. Breakfast had loads to choose from.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely kyren Wilson suite, wasn’t expecting a balcony with sunbeds, massive bed, spacious room, shower a bit over complicated for a hotel room, heating played up overnight but fixed in the morning, nice towels, coffee machine ok, modern bathroom lovely and bright, main room well maintained even though old, one usb socket didn’t work under telly Breakfast fine, enough selection for us Grounds look lovely, path around pond/lake could do with some summer TLC Parking free and we always got a space Lovely stay
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Kate
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean but very dated. Had to request hand soap and body wash from reception but staff was very helpful. ‘Spa’ had a number of issues. The jacuzzi was broken and there was no bubbles and the shower downstairs was broken so could not shower after using the steam room. A lady said it had been like that for over a week. Reception and bar area was nice and breakfast offered a wide choice. Location was convenient for where we needed to be. Bed was comfy.
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Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Disappointed this stay with the clientele staying. Didn’t use hotel apart from sleeping and one drink at the bar which wasn’t a pleasant experience
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great don’t have anything to complain about only thing is that maybe the rooms are starting to look a little tired.
William
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean but dated. Staff were friendly and helpful. Very pet friendly. We stayed on a Sunday night so price was reasonable I would not stay there during the week the price is way too much for what you get.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great Staff. Property is a little dated but clean,tidy and friendly. Large rooms and a great location in it's own grounds with lots of free parking. A rare thing in Nether Edge. 20 min walk from the centre of Sheffield and a good bus service as well. Lots of great cafes nearby. What is not to like.
Lesley
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The property was not at all to the standard expected. The main issues were the non-working safes, TWO of which didn’t work, the second requiring us to hang around for hours and miss the start of lunch, and the inaccessibility of the room when clearly there were junior suites on the first floor above Reception which we could have used. My father struggled to go up and down the long corridors and the several flights of stairs to the room. No help was offered with bags. We had notified early of preference for an accessible room
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nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Second stay here, as last time the hotel is great. Location is good, the hotel is clean, the staff are great, very good value, nice breakfast, and the spa makes it special.
Stephen
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent breakfast and spa facilities
Jacqui
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff are really welcoming and friendly. It was lovely to have spa facilities included. We used the pool, sauna & steam room. The hotel is in a good location for the centre of Sheffield and in a nice quiet area The room was basic and not very well designed i.e poor lighting / quite dark. No plug sockets / charging points near where you sit / lie. No hairdryer in the room. No details re wi-fi or check out time. There was a phone but no instructions on how to use it. Our bathroom was quite shabby I.e paint peeling off the bath.
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Paul
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff were very polite & helpful. Room was clean & tidy. However room was quite dated & in need of updating.
Richard
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was an ok stay. Rooms pretty dated and heating didn’t really work, so felt very cold throughout the hotel. Breakfast was ok, you can get better outside of the hotel for the cost.
Pamela
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was spacious, spotlessly clean and well stocked. Staff went over and above, nothing was too much trouble, especially Steph on reception. I will definitely be staying here again. Excellent value for what you get.
Rosemary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were very good. Room mediocre.
Dan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had a lovely stay and Lisa on reception was great!
Mayur
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amenities tired looking, breakfast cold, appears to be sitting around for a while
Lekha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room
Paul
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was freezing cold. In desperate need of refurbishment. Rusty taps. Old carpet. Useless windows.
Keeley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Spotless rooms friendly staff
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