Overall Ratings & Reviews Hotel Riu Palace Macao - Adults Only - All Inclusive

Was excited to get there, but once we arrived, we were told that all the rooms were booked and we had to go to another resort once we got to the other resort the first night there 2 drunk men were banging at our door trying to get inside it took security 30 minutes to get to our room to get these men away from our door. Next morning, I see on the news that a college student has gone missing the night before

Loved loved the staff. We had a great time. Food was good. Rooms could have been taken care of a bit more but they were still good. The food was good.

Over great place

Fabulous resort! Everyone is so friendly and helpful.

Great property and well managed. Staff are friendly and busy. Always something good to eat and options are many. Bedrooms and patios are in excellent condition. AC is strong in the room.

The stay was good I recommend for people who want to relax. It is definitely not a party resort at least not Macao, it was nice for the relaxation aspect. I enjoyed it.

Absolutely amazing experience from checking in to checking out and everything in between. Cant wait to come back.

Stayed at RIU Palace Macao with my girlfriend from 4/13-4/16….. had a great time…..the room and facilities were very clean….the staff always very friendly with good vibes….drinks and food were better than expected for an all inclusive….pools not too crowded, clean, and laid back….beach was gorgeous! with peddlers trying to sell you stuff as to be expected in the islands but all very nice ….would absolutely go there again!

loved the beach and drinks delivered to us on the beach. the resort is awesome!!

It was a great stay.

We arrived at one resort and ended up leaving to go to Riu Palace Macao . We were so happy we did the switch! The property is beautiful , the food was delicious and all the staff were super friendly ! Highly recommend

Absolutely great staff!! They really did make the trip!

no complaints

Very nice reaper for the price. Lots of activities to do. Food was pretty good. But some friends found roaches in their rooms.

Beautiful beach, most staff were friendly! The biggest issue we had is the food sanitation, lots of illnesses in our group!

Great place to stay so relaxing would go again

Nice property - food better than other properties I’ve stayed at in Punta Cana. Only issue is room has a mildew smell which can be annoying. I would recommend candles or plugins to help mask if possible. Overall stay enjoyable, safe clean environment.

The hotels offers a wide variety of food options, principally for lunch and dinner. We stayed for 8 days, but on the last days we got a bit tired of the breakfast. The beach, facilities and events were fantastic, principally the entertainment team makes a big effort to keep guests very well entertained through many games and show performances such as Michael Jackson, karaoke and dancers. Our stay was great and we will definitely come back. the main improvement points are: - the quality and cleanliness of bedsheets can be defenietely improved, the looks all and stains. - transportation coordination with Destination services can be much better. The team is not very collaborative and despite meeting them 3 times about our return day and time, we were not in the list for returning to the airport and almost losing our shuttle. Albin can be more focused and doing a better work, principally for those tourists we will not buy any private tours to them.

I found room service to be lacking and only one elevator??

Very nice hotel and all the staff super friendly