Photos of this hotel are far from reality. Rooms weren't great. Doors to the room had a massive gap between floor and doors. Staff are extremely disorganized. They told me that they would have a crib ready for me, was not the case, had to go to front desk 3 times to deal with it. They told me at one point that they had none available, even after confirming twice they had one for me and ended up that they were confused themselves on where it was. Would not recommend.

The property is clean and well-maintained, and the rooms are comfortable. The staff is friendly and helpful. The coffee break area might need more frequent attention, to be sure the canisters are full and so on.

Visited Niagara Falls on the Canadian side. This hotel was a good fit for my family and I.—well kept and nice staff. The room had a living room which was a plus.

Stayed there one night with my dog. She was very welcomed.

We were on the 4th floor of the hotel ...But the windows were leaking after the thunderstorms .... But it is weak excuse because proper maintenance of the window/roof should have taken care of it. The carpet also got wet and flooded as a result. We had clothes in the duffle bag which also got wet. Hence we didn't a pleasant stay. I would avoid this hotel in the future...

Loads of parking.

The rooms were spacious and clean. The bedding was amazing. I felt like I was sleeping on a cloud. The pillows and duvet were so soft. After a day of hiking on the Bruce Trail, it was a great place to relax

Hotel is due for room renovations. Replace furniture. Vanity light in bathroom mirror is not available. Continental breakfast no cold cuts or cheeses offered. Need to ask staff for coffee. No self serve coffee dispensing machine. Room cleaning service is provided every second day. For the amount paid this not a good value.

Beds are extremely uncomfortable, as I was booking it said breakfast was included however upon check-in staff told me it was not, not to mention, breakfast for adults is $25… ridiculous

Une super belle établissement et le personnel est patient et compréhensif. Très propre et les chambres manque de rien.

Great hotel! Close to Brock - always our go to!

Good location

Helpful staff and great little restaurant.

All staff were very nice. I was charged twice for the incidentals but it was returned back to my card before I checked it

Staff always available and attentive, the room was clean

Rooms are a good size. Staff were friendly and helpful. Really enjoyed our stay.

Excellent hotel near Brock University.

The hotel was perfect. Clean, comfortable and excellent customer service. Very satisfied.

Everything was great. We really enjoyed the family suit.

Property was ok, room didn’t have a closet for clothing nor any dressers. Weird layout.