Emerald Lake Lodge

Explore Emerald Lake Lodge
8.8
Very Good
From 1,228 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Traveller Reviews Emerald Lake Lodge

Number of reviews per page
20
40
Top reviews
glenda
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Peaceful stay at Yoho National Park
Anthony
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Expedia won't let me post the price of the property but for the amount we paid, you'd expect Presidential accommodations BUT it's far from it. The cabins are old, rundown and in desperate need of a refurbishing. You are literally paying for a gorgeous view of the lake and mountains....that was a it because the food is overpriced and horrible and the staff is just BLAH. It's so obvious they are sick of the very people that pay their salaries. Unless you are super wealthy, just stay somewhere else and just drive in to see the place because there is one last thing they don't mention when you book.....this property is in the National Park area so the general public can invade/overpopulate the area all day until 7:00 pm
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Loretta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was smoky
Shayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was wonderful. Very relaxing and a beautiful location. My only concern was with the room. For the amount we paid, I would assume the room would be a bit cleaner and updated compared to the photos online. Our bathroom floor was rather dirty and our bath tub had a few large chips taken out of it. My husband who is quite tall couldn’t even stand under the shower head. BUT this did not affect our stay and we still enjoyed our time here and will definitely return.
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Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Gorgeous surroundings. Room had a few issues though: Toilet was unmoored from floor so it rocked. Hot water faucet appeared to leak. Tub to tiled wall interface needed some fresh caulking. Otherwise the room was great.
Kelly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Spectacular views of Emerald Lake and top notch service! ( we especially liked Ryker who was personable and quick to deliver us ( and too many pieces of luggage) to and from our cabin. The property grounds are well manicured and the rooms are clean.
Suzanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was an amazing way to disconnect from technology
Faye
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Scenery, staff, clean
Chris
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it
Christy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

1000 of people from tour buses throughout resort all day.
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Completely beautiful and relaxing!
Charles
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Setting is unbeatable... just beautiful. Rooms are nice (albeit slightly dated). Staff was outstanding all around. My only negative(aside from the exhorbitant price) was the shuttle system to the parking lot...I understand the need for that, and applaud the staff for their efficiency in management of the system, but it's still a hassle.
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Reza
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I did’t like its parking was far away from the suites and you needed to take a shuttle every time you wanted to access your car.
Michele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the parking is offsite, the hotel makes it very easy for you and the staff is amazing.
Elizabeth
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Paying for the view not the condition of the room. It’s a beautiful resort in the most beautiful setting. The rooms are old and need an upgrade. Bed was very comfortable. No AC. Wording the room type as Lake view is subjective because the trees are really starting to block the lake view. Room smelled like smoke from the fireplace.
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Jason
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous views. Wonderful staff
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

So inconvenient to load of unload luggage’s! No parking at all, need to park rural and get shuttle to take you in and out ALWAYS!
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub, dining options and trails around the lake were all wonderful
Kim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful views. Staff were very helpful and seem happy to be there. Room was a bit dated and not as clean as we would have expected. Celantro restaurant was a great spot for lunch with friendly staff.
Marina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is stunning, surrounded by nature, a little corner of paradise. However, I was disappointed by the reception staff—rude and dismissive, especially upon our arrival—and even more by the condition of the room. The room wasn't clean, it smelled of damp clothes and mold, there were spider webs everywhere on the ceiling between the bathroom and the bed, and (even though they knew there would be two of us sharing the room) there was only one amenity kit for one of us, which we had to share... I'm very disappointed; it's definitely not worth the expense for just one night.
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