7.0
Pleasant
From 1,005 reviews
Cleanliness

7.4

Room Comfort

6.6

Location

9.8

Service and Facilites

7.2

Traveller Reviews Hotel Diana

Number of reviews per page
20
40
Top reviews
ROGELIO
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room has a bad smell and breakfast was weak only cereal, bread, coffee and juice.
Marlia
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La ubicación del hotel buena, el desayuno limitado en opciones, pero estaba bueno y el área de desayuno limpia y organizada. El empleado de recepción del check in fue poco amable un poco grosero, los demás empleados fueron amables. La recepción del hotel y áreas en común estaban limpias y bonitas. El cuarto estaba limpio, pero marcas de humedad en techo y paredes, cuando regresamos en la noche al entrar al cuarto habia una gotera en la entrada por el acondicionador de aire. Recomiendo se le dé mantenimiento a la habitacion.
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Kimberleene
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed for a night and bed bugs feasted on me!! Dont ever book!!
CARLOS FRANCISCO
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wifi no funcionaba bien, se desconectaba, muy lento, poca señal, es algo por mejorar más que una mala reseña, por lo demás todo muy bien.
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service, the room was well maintained, and the breakfast was delicious. Best of all, the location was excellent.
Amanda
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Arrived at Hotel Antico Panada 8 minutes before check in. Got told to wait. Staff member checked in people for their hotel. I attempted to use the WC in Hotel Antico Panada, but it was covered in faeces. I was given room 403. I asked if the lift went all the way as I’m on life sustaining treatment. Staff said no, lift goes to the third floor. When I got to my room. The buzzing noise was very loud. I opened the shutters. And the AC system for the whole building was on the patio at my room. I spoke to the staff at Hotel Antico Panada, asking if that noise was 24 hours. Staff member was an arse. He ranted that I’ve got what I’ve paid for. Pay cheap and get cheap. I asked if the owner was available. He laughed in my face, saying the owner doesn’t care, and I’m getting nothing back. He then ranted about it being my fault for booking the hotel. Breakfast is in the Hotel Antico Panada, but it’s the worst breakfast I’ve witnessed in my life. Few tiny rolls, one jam, the slowest coffee machine, huge queues in a tiny space, not enough seats, everyone squeezed in together… and it’s €10 😂
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Renee
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a beautiful room to stay in, quite at night, friendly staff and a nice breakfast in the morning. I would highly recommend staying here. Did I mention the property is not even a block from the Vatican!
Darlisa
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was only there one night and my stay was fine, but there were mosquitoes in my room and they bit my face while I was sleeping.
Nancy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room
Kimberly
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was broken and in poor condition overall. Shower head arm & toilet seat were broken and not fixed until the next day. Same for the safe as well. The carpet had been cut out in pieces and new pieces glued down. The closet door was off the track and resting against the side of the closet up against the wall. Where the wall meets the ceiling has been painted over the wallpaper to try and cover what appears to be mold. The AC temperature is limited, doesn’t go below 22.2*. There is a hole in the wall at the bathroom door frame as well. The staff at check in was unfriendly and not helpful to have the items in the room fixed. Apparently he is the sole worker in the hotel @ 5pm onwards. We asked to have the room changed, early check out with a refund or partial refund and every option/suggestion was declined. The maintenance staff were friendly and tried to assist where possible. The breakfast was different from what we are accustomed to - cold ham or salami with cheese on a dinner roll or croissant. There was jam, honey or Nutella available for the croissant as well. Lots of people were complaining about the coffee. The juice was good! We didn’t try the corn flakes. I would never stay here again and can’t recommend this hotel. There are too many other options available.
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Gloria
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with Friends
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our room was not ready the place is very old
Marc
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk was rude and dismissive-both at check in and when we called for an inquiry. There was hardened gunk all over the floor. The flusher was in disrepair and fell apart. Everything is old. You cannot shower without wetting the toilet completely and you must contort dangerously to get out of the bath/shower. We aren't picky travelers but this was too much going wrong even for us.
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Elizabeth
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This hotel is all about location. The staff are kind and helpful, the beds are comfortable, and I found the rooms to be clean and in working order. The breakfast was meh. For what we were looking for- a decently comfortable hotel at a (somewhat) reasonable price right near San Marco- it worked perfectly. I would stay here again for that reason.
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Joseph
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ok
Rosella
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We liked the character of the hotel. There was no staff on hand but check in, breakfast and any help we needed was at a hotel right across the street (the Panada hotel). Though the room was clean it did have a bit of a musty smell when we arrived but put that down to the fact there is so much water around and it was raining. Very simple but tasty breakfast of croissants, meat, cheese, coffee and juice.
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Hilmi
icon-with Children
with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

First of all, it’s an old building and that’s expected from Venice, but the furniture and carpet inside the rooms really need to change. There was some amount of dust which questions whether rooms are properly vacuumed. The bedsheets are clean but I noticed 5 insect bites on my right upper leg in the morning. I know what a mosquito bite looks like so this was not it. The rooms are not sound proof - I could clearly hear the guests in the other room talking. Breakfast was ok.
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Morgan
icon-with Children
with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Pros - housekeeping team good & friendly. Location. Rooms are decent sized. Venetian themed. Mini fridge. Reception next door was friendly. Cons - loud - I could hear everything from the street, hallway everywhere. Room was dark as felt unable to open window. Shower smelt like pee.
Anjila
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location!!! Clean room.
MICHAEL
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Small basic room in good location
Patricia
icon-
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Internet constantly drops and pillows like a flat hard pancake! Walls very thin ! My solo room bathroom was extremely small ! Not good for a big or tall person -barely fit between sink and toliet to use toliet ! I am small person !
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