7.0
Pleasant
From 823 reviews
Cleanliness

7.2

Room Comfort

6.6

Location

9.6

Service and Facilites

7.2

Traveller Reviews Hotel Diana

Number of reviews per page
20
40
Top reviews
Anna
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of the hotel was excellent — within walking distance to the historic area, and there were plenty of restaurants and shops nearby. Despite being in a lively neighborhood, the room was quiet, which was nice. However, the furniture and decor were very old. Part of the wallpaper was burned, and the carpet was quite worn out. I also didn’t feel comfortable using the carpet and blankets as they didn’t feel clean. The shower was very low, so I had to bend to stand under it, which made it a bit uncomfortable. Breakfast offered very limited options and was not very varied.
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Carmen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good location, shops nearby
ALFIO
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All fine , Thanks
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel location is awesome, close to St Mark's Square (Piazza San Marco), Rialto Bridge, Water Taxi, many dining options. Hotel has an elevator. Free breakfast every morning was provided at sister hotel across the street. Room was warm, A/C did not seem to work, couldn't even find a vent in the room. We asked for a fan from the front desk clerk across the street at the sister hotel, and were told none were available. We opened the window in the evening when we returned to our hotel room after dinner to allow cool air to get into room, which provided some relief. However, once darkness set in the mosquitos would come thru the window so we would close them for the night. Be aware if you book this hotel during the first Sunday in September you will have zero transportation available to you as Venice holds its annual Regata Storica, and shuts down the entire waterways, gondolas, water taxis in the city. The hotel, train stations, do not make you aware of this fact when you check in/arrive, so you could possibly get stranded in Venice for the day, or not be able to tour many landmarks that require transportation.
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NURIA CASTRO
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, breakfast starts at 8 am so I think is late for travelers with short time and the hotel is old but Overall nice stay
Lynne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bathroom light did not work
Suzzette
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ayla the manager was excellent
Kristen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very close to restaurants and square
Miranda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were very kind, but it smelled like a sewer and the showerhead needs a good cleaning as it was covered in hard water and mildew.
Candace
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location was fantastic. The room was nice. The problem was sewer off gases. Not sure if they came from our bathroom or the outside. The smell was quite gross. There were actually no staff at this hotel. We had to check in across the way at the neighbouring hotel. The man there was very nice but it took over an hour to get checked in as there was a line up and no other help. The breakfast was also nice but again at the other hotel. The hotel Diana seems to be just an extension of the other one(Pananda)
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Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Short walk from St. Mark plaza. Awesome location. Shower was a single stream of water but piping hot.
Charisse
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property is very close to Saint Mark's Square. And for the purpose of my creative business trip...my art show, filming for my Youtube channel, photo shoots...it was very convenient and helpful and made our project easily successful. Restaurants were all around. They were, however, high end restaurants although prices were comparatively reasonsble compared to cities like Los Angeles and New York. I really didn't stay at the hotel. My crew did. They had no complaints at all. Lobby was beautiful (I saw it because it was just right across my hotel, Antico Panada). Breakfast was served at Antico Panada. Both hotels must be owned by the same company.
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Carolina
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Bed is ok . Free breakfast
Matthew
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good!
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We initially selected the hotel for its location as it is close to St Marks where we had some tours booked. The initial concierge was friendly enough but did not go out of his way to assist however the other staff were either non-committal or almost rude. There were no usual hotel amenities such as a kettle or toaster and upon asking we were told straight out no. The bathroom was quite cramped and very antiquated.
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JULIANNE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I was confused if breakfast was included in the price or not, but left too early in the morning for it to matter.
Demetrus
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property was fine. My room was on the 4th floor so had to walk up narrow stairs to get to it. The room was clean and I had no issues.
marcela
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location good. Ceiling was leaking water. I found a towel on the floor behind tv where the water was falling, so the hotel was aware about the leak and booked the room anyway. Front person was rude unhelpful. I had to sleep in that room for the night. I will not go back to that hotel. Very very disappointed!!!
Wesley
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Absolutely fine
Jasmine
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I wouldn’t recommend it, unfortunately. The only positive thing was the location. The hotel definitely needs renovation - it felt like a dungeon inside the rooms. Dirty carpet, old bathrooms, and a funky smell. Additionally, they really should provide better information about the check-in process. When I arrived, the reception was closed for some odd reason, and I had to check in across the street at hotel Panda.
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