Hôtel AKENA Biarritz - Grande plage

Explore Hôtel AKENA Biarritz - Grande plage
8.6
Very Good
From 915 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.8

Service and Facilites

9.0

Traveller Reviews Hôtel AKENA Biarritz - Grande plage

Number of reviews per page
20
40
Top reviews
Caroline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price the location and rooms are good. The staff were all really helpful too and very friendly. It’s very good value for Biarritz I can definitely recommend it.
Farid
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hôtel! Easy to access the beach and town.
daniel
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien situé, l'hôtel est très propre. Le seul bémol est qu'il n'y a pas dans les chambres un mini-frigo afin de déposer nos boissons ou encore notre nourriture sans-gluten. Mais c'est une chose courant en France.
sarah
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice rooms, great breakfast friendly staff
Jim
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with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great little hotel. Everything was clean and nothing was tired. Hotel parking available at an additional cost. Air con in the room was great, effective and quiet. 10 minute walk from the beach.
Madison
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything about this hotel was perfect. The staff was so accomodating and let me check in upon arrival, which was clutch since I took a red eye in that morning. The room was good size and clean. The room had AC but it also had a window that opened easily. I preferred the fresh air and only used the AC at night. Fasntastic location, a few minute walk to the beach. I’ll caveat that I wasn’t a huge fan of the breakfast. I paid for it the first day but ate in town the subsequent days.
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Ewan
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with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stylish reception, bar and breakfast area did not compensate for miniscule room provided. Less than 25cm gap at foot and side of bed meant I hit my head on the wall mounted TV twice and bashed my shins on the bed frame. No room for chair, desk or other room amenities shown in website photos - avoid room 404 - far too small for two adults.
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Ivan
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location, staff very friendly and professional
Kathleen
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Fine hotel
Jim
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Chilled out hotel with great decor. Walking distance from beach and great restaurants as well as local supermarket. Lovely staff, comfortable rooms.
Robert
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff super helpful and friendly. Sousana the best. Answered all my questions about the city. Has parking available for 25€ and only two blocks away from the beaches. Good location.
Keith
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with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was lovely and plentiful with freshly-squeezed orange juice. Room was very comfortable - we had asked for room on a low floor, which we got. All staff were friendly and helpful. The hotel is just a short walk from the very sandy beach and the bay surfers enjoy. It's also a couple of hundred yards from the town centre, a nightclub and post office. We ate each evening at the Bistrot Angeluan at the end of nearby Rue de la Bergerie. The staff there were very friendly and helpful - especially Josephine who speaks excellent English which she self-taught.
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Raisa
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with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Small but clean room, would recommend
David
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The receptionist was exceptionally nice and accommodating. I mentioned I had a Zoom meeting shortly after I checked in and she offered a work area etc and was very nice thru out the stay, the room was very clean and the whole staff were excellent. I'll be back!
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Allowed to check in super early which was much appreciated after a very early flight. Went straight to breakfast which was still on - great value and gorgeous. Proper orange juicer, boiled egg machine, fresh raspberries/blueberries & lovely pastries. No 11 bus from airport (€1.30) stops at St Charles le Marne stop just around the corner. You get back on for the airport at the stop just 1 min walk up street St Charles Victoria (one way system). 3 day bus ticket is just €8.60). Beach is end of street 3 minute walk. Shops are 10 min walk same direction then turn left. Room was small but fine. Good quality towels/toilet roll & rictuals shower gel/ shampoo & handwash. If you don't get room cleaned first day you get token for free soft drink/glass of wine - great value/idea. Windows opened fully which was great & air con heated room perfectly when needed (April stay). Sky News & BBC News on telly plus Netflix & ability to cast. Let us keep room on till 3pm last day for free as flight was later. Can't recommend hotel enough. Free sweets in jars in foyers and large umbrellas for use. Really friendly staff. On a quiet street with beautiful houses. Carrefour express & little bakery/chemist & pub just behind hotel, out front door & turn left, turn left just before bus stop opposite church. Walk up past Charlie's pub and swing left. Can't recommend enough! Get airport bus back & get Flix or Blabla car coach to San Sebastián from airport for day trip.
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J
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely stay
Mahamudar
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with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and convenient
Ana
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with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very friendly helpful staff. Easy parking. Very centrally located. We liked the choice of not having the room serviced for one night and having a free drink at the bar instead.
Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

All aspects were excellent.
Alexandra
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel is charming and located in an excellent part of town, with transit to the airport just outside the door. The rooms are modern and comfortable, and the hotel is very clean. The staff is lovely!! Silvie at the front desk was always warm, friendly and very helpful!!! There are nearby restaurants and a nice bakery, but the central part of town is just a short walk! The WiFi worked well. Don’t hesitate to stay here!
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