Overall Ratings & Reviews Super 8 by Wyndham Aurora/Naperville Area

I live over an hour away but work in naperville. I was working until 10:30 p.m. and checking in right afterwards. My wife booked a room for me online. I had to be back at work at 6:00 a.m. and was very tired. I had just gotten to sleep and the fire alarm went off at 2:00 a.m. and again at 4:30 a.m., absolutely ridiculous! I got almost no sleep and will never stay at that hotel again. The hotel manager said the first 2:00 a.m. fire alarm was from a microwave that caught on fire. He said the 4:30 a.m. fire alarm was from someone taking a shower and open the door, which I have a very hard time believing. The place was not clean and it was not comfortable. I have requested a refund for this horrible stay.

Is good

Two star stay

Friendly staff

Nasty bed sheets I fell walking into the building due to no salt put down told the lady at the front desk she told me its salt for us to put down

Shower barely worked. The front desk staff wasn’t friendly. The cleaning lady was very nice.

Needs snack vending machines

Coffee maker inside burnt out, but since room was just a few feet from the breakfast bar, I just went there and had a cup or two various times. Slightly better vacuuming and more detail on cleaning everything in between the bathroom tiles recommended for the next guest. for my use, though, it was fine. Excellent service and interface with all staff. Thank you.

Hotel needs an overhaul. We have stayed here before and the first floor was quite nice. We were on the third floor this time. Rugs were dirty. Elevator was dirty. Pool is never in service. Breakfast was a joke. Cereal or a mini bagel. Coffee machine makes disgusting coffee. Have stayed before but this time was likely the last time.

I am not one for writing bad reviews but this stay needed one to be written. I was double charged for this room on the second day I was there. Still fighting this double charge now. The hotel deleted my reservation by mistake locking me out of my room. The fire alarms went off multiple nights while I was there. I found a dirty pillow in my room on the first night. When I asked housekeeping for a new one they pretended to acknowledge me, took the dirty pillow I found and never brought me a new one. Arguably one of the roughest stays I have had anywhere.

Hair left in shower and on sink. Room had foul order . Staff was informed

The young lady at the front desk was incredibly nice. The room is very nice. The pillows are incredible

Did not care for the coffee served.

The stay was nice. The breakfast options were slim but great for the price of our stay.

Was a little disappointed in the breakfast options; would like to have seen some hot cereal - oats, yogurt and fruit. Was not a fan at all with the TV channel continuously playing Fox entertainment (not a news source!) Staff were friendly. Thanks!

Good place to stay

There were no comforters; no trash can in the bathrooms. The bathroom door was not

Our stay was fine, a quiet place and well located. I don't know what it will be like in winter because I was cold (in autumn) but when I tried to turn on the heating it smelled like burning and I couldn't turn it on because smoke was coming out.

It was OK, but you could tell that price rate was slower in the hotel that

I stayed a few nights ago and immediately noticed things that didn’t make the stay to comfortable or convenient. The fridge had a constant clicking sound that never stopped, I asked about it and their response was that they could change my room but they are all like this because of a voltage issue. Fairly certain this was a problem with the unit itself. The room was okay but definitely needs an update. In the halls and the elevator someone spilt coffee and I left for the whole day and came back and nobody had cleaned them yet. By the morning of my check out the elevator was still not mopped. Also room service came by and dropped off towels but did not make the beds, not to mention there were stains on the towels and they were wet. This place could be better if the maintenance and cleaning was done right. That’s why I have to leave a 2 star review.