Really nice people, swift service and decent breakfast

Good room

A good hotel very close to the railway station and not a long walk from the cathedral. Pleasant staff, good rooms, and a bar. Good value, highly recommended, especially if you are travelling by rail.

Good value good hotel very near railway station ideal if de passage as we were. Good Alsatian food at restaurant in next block ('Le Dix').

Quiet, on the inside court- but bathroom could have been cleaner

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On one of the days, the keycard for our children’s room did not work. I went to the front desk 3 times before they came to see for themselves. On two of the three days, the toilet was running making a noise that made it difficult to sleep. We reported it 3 times and they said it was fixed. It was running been we left. For 350 euro a night —we know Strasbourg is expensive — this was not a good experience. The breakfast and breakfast staff were terrific.

Front Desk staff and Servers at Breakfast were wonderful. Very polite and service oriented. Anticipated our needs.

Interesting lobby. Very quiet floors. Across the street from the train station.

Very convenient and welcoming.

Rooms pretty tired, parking difficult

Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.

I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.

Small old fashioned room. Low end of mercure standard

The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.

Excellent location to Gare de Strasbourg and prime location for Christmas markets. Very accommodating staff. Even had fruit and candy canes at desk. Charlotte was very sweet! As was Valerie! I would definitely stay again! Had a room looking over the square in front of the Gare De Strasbourg where we enjoyed a take out dinner and a bottle of wine. Just the best welcome!

Friendly hotel in good location. Could need a refurbishment of the rooms though.

I had a one night stay for a business trip and the hotel is very convenient for the central rail station and a reasonably short walk from the old town. There are plenty of shops, cafe's and restaurants in the area. The check-in was very smooth and the staff seem very friendly and welcoming. Breakfast had a good selection of hot and cold food to choose from. The room was comfortable if a little dated. One great feature in my room were sliding screens which cover the windows effectively blocking noise and light. Overall a pleasant stay and I would stay at the Mercure Centre Gare again if I return to Strasbourg.

I had a 6 AM train from the Strasbourg Central Rail Station so I was looking for convenience and nearness to train station. The hotel was right across the street. Even though it faced to train station theroom was quiet. The staff was helpful and directed me to nearby restaurants and gave me an umbrella while it was raining out. Like most French hotels the room was small but it fit the bill perfectly for my needs.

Very convenient for 5he station. Just a short walk across the road.