The kitchen appliances did not work and there was no air conditioning in the room. The staff were friendly and the room service left the space very neat and tidy.

Staff was fantastic!

The rooms are a little dated, but the staff was amazing so I would definitely stay again!

The view from our room was beautiful. The room was very clean, and the housekeepers were lovely. The hotel is slightly dated and could do with a good refurb however it was a good base for our trip. The breakfast was nice too! Well located with only 10 min drive from the airport and 10 mins away from Funchal. Bolt and Uber were both available in the area which we used to get around as it’s very cheap! Also only a short walk from Cristo Rei which can actually be seen from the reception area.

Great customer service, breakfast options and balcony views. They also seem to take care of the stray cats on the property so that's a definite plus for animal lovers!

No parking at all, and need to look for street parking everyday, also no air conditioning, super hot at night, no wifi in the room, this is the middle of a city, no wifi, super funny

Positives were a nice pool and convenient breakfast buffet. Negatives were bed was extremely hard and uncomfortable and the noise was excessive all hours of the night into the early morning. Motorcycles flying by, car noises all hours, people in hotel playing load music, drunk people yelling on the street until 4am. Not only is it loud the walls a paper thin you can hear conversations next door and down the hall. There are no fans or AC to help with the noise or comfort of thjs place. I would never book again.

Nice place. Welcoming/check in was ok, but not exceptional. No explanation on the wifi (just available in the lobby), the pools, and other services available to us. The room was clean but dated. No AC and no Wifi in the room.

There was nothing special about this place unfortunately. Very old building. My room was a bit smelly, beds were uncomfortable, there isn't much around the area if you don't have a car. And there is no wifi in the rooms.

A very nice place to stay as a base whilst visiting around the beautiful island. Its not far from Funchal by BOLT taxi service and close to airport too, so not difficult to travel to the main centre.

Ideal spot if staying in Madeira for the first time. Easy access to Funchal and the place is really quiet and safe.

There are a few things I liked a lot and a few things I didn’t. Pros-Very walkable,Lots of cafes, restaurants and grocery near by,Indoor pool,View from the balcony, the rooms were very clean,in room microwave and hot plate and I got a pleasant surprise of cake and champagne on my birthday. Con’s- No AC thankfully I visited in the winter,the beds and pillows were extremely uncomfortable, No wifi in rooms only in common areas,Walls are paper thin, no elevator no kettle for tea or coffee in rooms With that being said this is a perfect pick if you’re not going to sow and much time indoors. It’s a little dated but it worked for our shot stat

Does exactly what it says on the tin.

No air condition, walls are not soundproffed, good breakfast and cafe.

No in room Wi-fi & no air conditioning either. We had to sleep on the balcony because the room got so hot & humid, we were sweating trying to sleep. If you’re staying during summer, avoid at all costs.

Expedia advertised WiFi and air con in rooms, this is not true. They are only available in reception.

Absolutely enjoyed our stay with my boys and their football team at the tournament in Madeira. The hotel was lovely, breakfast was lovely, views was amazing, the rooms were beautiful and very clean condition. Definitely recommend this hotel for anyone.

Clean, comfy , great place

We were left on the street at 4 am because the hotel does not see our reservation.

The location and gardens are amazing. The staff are wonderful. Great brunch! The rooms were very clean. Towels are very old, thin and small. It was incredibly noisy. You can hear every movement through the walls and ceilings and the housekeepers shouting in the hallways at about 8:30 am. There are many large groups that stay and they are up late at night, up to 2 am sometimes, drinking and talking very loudly.