Overall Ratings & Reviews Wingate by Wyndham Memphis East

The staff were great

Late night check-in for single night. Room had a bug, bedding was clean. Nothing spectacular.

Everything was very good.

Sink will not drain takes forever Flush will not work must flush 3 times Shower head settings cannot be used will not turn for desired settings Overall very bad experience

Good location

Property needs to have certain things fixed

Dirty rooms. Unfriendly staff. No food for breakfast. They said the manager didn’t order it.

I've stayed at this location numerous of times it's only the comfort of the room I love for me and my kids, with that being said the front desk host are terribly rude. My last stay while I was eating breakfast with my girls the front desk host came to me out of every one in the area and asked if I had a room there, an yes I think it' was because of my skin complexion with 95% of the guest being white. That was very despicable, disgrace to my race an hers with her being Indian, they should learn how to treat people. I stay there 4 nights that week n half of the people there was leaving the same day. An this time I didn't get any room service an I stayed 3 nights. I got fresh towels for 2 days after that I seen no one else. My last stay I got room service an fresh linen everyday. I had bought sea food my first night there imagine that being in the room for 3days. Terrible experience an I love the hotel because it's very clean.

Ok for emergency stay I live in Memphis and I know the area is not the safest they do have security shower water could be hotter customer service is what I look at and it was ok notice clerks are much friendlier to some races…sadly this is Memphis breakfast was ok coffee was not good at all

Everything was great except for the breakfast. The hot items were not hot and the biscuits were hard. Also, this place is not in a very safe area. Overall, though, it was great for the price.

Clean and helpful

Beds were little high for me. Had to use a chair to climb into bed. I am 5' 6"...containers for soap by sink was empty. Breakfast is served from 6am to 9am. We went down at 8am and there were no pastries, no gravy, no biscuits. Informed the front desk and they told us to let the person know in the staff room located next to food area. The lady was not happy was us for interrupting her while on her cell phone. It took her about 5 minutes to finally bring out 6 mini cinnamon rolls. Another 5 minutes to bring out a cup full of gravy and then another 5 minutes to bring out 4 biscuits. By this time there were another 6 people waiting. I hate to keep complaining about breakfast but the coffee had no flavor. Had to go to Macdonald's to get coffee....

There were dirty marks on our walls, the hallway smelled awful of pot. The elevator door was filthy. There were flies in the bread bin at breakfast.

Old and dilapidated. Staff was rude when we said there was no hot water basically take a hike

They were so nice and helpful.

Great room. Clean and quiet!

1

This is the best pet friendly hotel we have encountered. Clean comfortable and easy access.

Quiet. Comfortable beds. Great shower pressure. Water massage setting on shower head actually performed extremely well unlike most any other hotel I’ve ever stayed in. PETS STAY FREE!!! I will stay here again when in this area.

The price was lower than others and I was looking for a value due to a later arrival and earlier departure. The shared areas looked to be renovated recently and the floors so clean in the breakfast area it had a mirror shine. Breakfast was almost identical to what is offered at a Holiday Inn Express and great. The room had newer carpet and tile and the things that one would care about looked newer. Bed was comfortable with really soft sheets. AC was quiet and cold. The only thing that wasn’t updated was the shower and looked dated, but it was spotless. Clean place, great price, and very well lit parking lot (like daylight bright) to compensate for the neighborhood.