Overall Ratings & Reviews Holiday Inn Express SANTA ROSA NORTH, an IHG Hotel

It was great room a bit cramp but bed was nice n soft. Pillow to soft. Over all it was nice and close to freeway.

Easy to talk staff, great attitude and atmosphere, amazing breakfast and swimming pool

Nice hotel with friendly staff.

The staff was excellent and gave great recommendations!

Staff provided us with a room next to the cafeteria. Very noisy.

I had a great stay at holiday inn express! The hotel is a little secluded and smallish but very clean and quiet. The front desk staff were the nicest. The room is not huge but it was clean and the bed and pillows were sooo comfy.

N/a

A little noisy due to the proximity to the highway.

Very noisy, walls don't block the noise from hallway, and other rooms. Small, tight fit room. Housekeeping failed, to replenish toilet tissue, facial tissue, k-cups and did not vaccum or clean the bathroom.

Cean. Staff was pleasant and helpful.

This property wasn’t ready for us to check in. The front desk person asked the housekeeper if unit was ready twice she said yes. There was no hand soap , no extra toilet paper , the beds had hairs in it and didn’t look like clean sheets. The refrigerator wasn’t clean had blue liquid and brown inside . The bathroom didn’t look clean either. The place smell like medicine , the elevator kept getting stuck when trying to go down so we use the stairs. We are so unhappy with This holiday in and hope to get a whole refund due to unit was not clean for us and we didn’t stayed

Good place

Goo

Convenient location. Bed needs to be replaced

It was very covenient and the staff was very friendly and helpful.

Good price! Very clean room!

Well maintained.

The room is compact but clean with a comfortable bed

The location of the hotel is convenient, lots of shops and restaurants near by; hot breakfast is superb, lots of selections; the only inconvenience is the broken elevator that is still under repair; lucky we always travel light so not really a big deal for us. The staff were very responsive to our requests and very helpful. We will definitely come back.

Great breakfast love the shower pillows and bed were super, very clean, highly recommend, have stayed here before