Overall Ratings & Reviews Quality Suites Pineville - Charlotte

It was great staying there but it was a party going on it was noisy and it was hair in the rags lol . The staff was great though

Excellent service all around.

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The service at the front desk was poor

Booked 2 rooms - 1 smelled clean and 1 smelled very bad with cigaret smoke

It could a lil cooler inside the building and need a better scent too!

It was good wen I checked in for my reservation nice and quick but after awhile thought out the day my kids was at the pool and they had to close it down because of a light fixture in the pool never opened back up so I was a mad abt that then wen I checked out the next morning someone had broke into my car and others cars too on the property. So I will never come back here again and the lady at the front desk act like the cameras didn’t work when we questioned her abt it. Sad just sad

Very nice

The service was excellent. Upon entering I was greeted with a pleasant and clean scent. It was very welcoming element of the stay. The agent at the front desk went above and beyond to care for me and pointed out the options available. I enjoyed the indoor pool and was truly refreshed.

This hotel is a little older and well worn. The staff was courteous and helpful in my experience. The pillows aren’t great, the shower didn’t connect with the spigot quite right, and the AC seemed like it was running warm. The batteries in our tv remote didn’t work but we were able to get replacements at the front desk.

The beds were very comfy and the staff was very polite. The breakfast was amazing

Hotel was pretty clean, the staff was nice, the only thing was the smell outside the hotel.

The overflowing trash at the front of the hotel was a turnoff coming in. The bench by the smoking area along with trash to left of door were both very visible on arrival. After checking in the trash on the second floor was also overflowing with several different bags sat beside it. The smell was not great in the hallway because of it. The room itself smelled musty or mildewy when walking in room, turning on the air and getting it circulating did help.

The staff was super friendly and greated us everytime we left and arrived.

Great place to stay

Very clean and very friendly staff.

Nice property.

Property was great. Very friendly and helpful staff. Very clean. Complimentary breakfast was good. Room had sitting area and 2 TV’s.convenient locationWill definitely stay here again if traveling to the area.

Pleasant accommodation, nice hot breakfast.

I was given the wrong room, even though I paid for a deluxe size room. The entire hotel was dirty and loud. There were only 3 towels available for the 4 of us in a room and I was given a hard time about getting a 4th towel. There wasn’t any coffee packets available in my room for in the morning and the breakfast options, while mice weren’t appealing because the entire area was dirty and the trash cans were overflowing.