I’ve been staying at Hotel Francia for the past 5 years! I absolutely love this hotel, from staff to the cleanliness of the rooms. The reception staff is so friendly. The entire staff is very welcoming.

Stayed for 2 nights. Disappointed over-all. The room was not very clean - the curtain had a large stain on it. The room faced the cathedral, but the main plaza light tower blocked the view of one of the church spires, and it shone light into our room all night. The curtains were not black-out curtains, so even with them shut the room was still lit up. There was no hot water the first morning (ironic, in Aguascalientes), and it was just luke-warm the second morning. Every day our key card would fail and we would have to go down to the front desk to get a new one. The cleaning staff were very friendly and helpful. We stayed in 2 other hotels during our trip and both either had purified water stations to fill bottles or some complimentary bottled water in the rooms, but Francia had neither.

Mi noche de hospedaje estuvo bien, sin embargo pedí una noche mas de estancia al momento del check-in me comentaron que SI era posible y al día siguiente me notifican que no y nos tuvimos que salir del hotel a otro hotel, supuestamente por que estaba "lleno" sin embargo cuando se pregunto me comentaron que si había espacio.

Place needs serious updating. Noise filters thru doors. No hot water. Remove dated bulky old style TV cabinet. Replace with larger flat screen.

Close to everything.

It was a good experience overall, facilities show their age but it’s reflected on price

Nice

Very helpful personnel, building deteriorating and needs repairs

Cama incomoda, puerta de baño no funciona, me quede atorrado, y el gym es horrible. Pero muy bonito, el hotel. Y muy burn servicio.

Aguascalientes is my hometown I am 82 years old and Hotel Francia has always been there. The room was at 62 degrees, very cold form me, so they provided me with a blanket after I complaint three times. The staff does not seem to know what they are doing; they were all giving me a different answer to the temperature issue. Some days we would get only one bath towel, the next day no mat to step out of the shower and finally, no hand towel!

It is a great property to stay it is right in downtown shopping, reataurants within walking distance to everything. Excellent hotel

Hotel con inmejorable localización. Lo conocí hace muchos años y es un edificio muy bonito en Aguascalientes en remodelación porque es antiguo. Camas cómodas. El área de la ducha un poco oscuro

Muy buen servicio, sólo que siempre tienen ocupados los cuartos y luego es complicado poder conseguir uno pero siempre que he estado ahí de hecho siempre he llegado a ese lugar.

Hotel is great! Breakfast could be better.. food was cold. Only issue is the parking. Prepare yourself to wait 30 to 40 mins. For them to bring your car.

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Great location but old hotel showing age, tiny elevators, self parking is three blocks away, great if you like exercising getting the car. Lots of shopping and restaurants very close and right beside the big square. Breakfast buffet was ok. 3 night stay on 7h floor, never did get a coffee maker in the room. It’s a 2.5 star at best.

Location, close to downtown.

Great staff clean very classic and convenient to get out and walk around all tourist areas

Great customer service.

Hotel needs updating .. dirty.. carpet and bedding awful… location good