Overall Ratings & Reviews Baymont by Wyndham San Antonio Airport

Great location. Dirty sheets, dirty toilet, broken shower head

I was ok for the price but we had to leave early and a refund was tough to confirm at the site, so we had to leave anyway. Ended up receiving about half a few days later.

Staff was rude. We got in a bit early and tried to check our bags and they do not offer this, not even for additional fee which we offered. Staff was very rude and said 'We've had bad experiences." There was actually a water bottle with a singular sunflower in it at the lobby desk, very gross property with rude staff. Would not recomend.

None of the outlets worked on the headboard. Only other outlet was in the bathroom. Tub had rust by the drain. Hall getting off of the elevator smelled like marijuana. Only received one room key card. I usually dont say anything if i dont have something nice to say but this was ridiculous.

Not bad area … staff little slow though..

The cleanliness of the hotel was poor. Upon arrival there was loud noise as if the furniture was being moved around. Couldn’t nap at all. There were long hairs on the floor and in the towels, and a dead roach in the refrigerator.

Lady was on the phone the whole time I was checking in and gave me a room key told me the room number and expecting me to memorize it and failed to provide me with a receipt etc….I got this room on Travelocity truck driver in all states I have no idea how I ended up in the most terrible spot…

Room and was clean and ac worked great

That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.

The management/front desk was rude and short. The cleaning ladies were at least nice. This place is run down and stinks. It looks like the attempted a bit of an upgrade, however it is a horrible job. A handy man that has no idea about construction probably was the one who they hired. While I understand and appreciate security lights in the front drive, I don’t think they need to be visible inside the room. If the blackout curtains did the proper job it might not have been an issue. It was like it was daytime the 2 days I was there. Now I know what it would be like if I lived in Alaska…NO THANK YOU!! I think I’ve had better sleep on an air mattress compared to their mattress. Would not recommend this place, I guess it was worth the price.

Strong lingering smell of spices. Room floor needs attention: an occasional mop is good

Grea

👎👎👎

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

In the ghetto they have roaches and you’ll have to make the bed yourself cause it has blood and urine

Great place to stay

The room is too small

It was the cheapest place but very clean. It is close to HEB. Within walking distance. It’s good.

I had read previous reviews and was skeptical. I was right and should’ve canceled. The rooms were hot. Smelled clean but hot. The pillows were lumpy like they had been over used. Pillowcases were yellowed looked very old. We immediately checked out and found another hotel.

They did not leave the light on. Worth the stay for the price.